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Intake Representative - (Dallas/Fort Worth)
Intake Representative - (Dallas/Fort Worth)U.S. Renal Care • Plano, TX, United States
Intake Representative - (Dallas / Fort Worth)

Intake Representative - (Dallas / Fort Worth)

U.S. Renal Care • Plano, TX, United States
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  • serp_jobs.job_card.full_time
  • serp_jobs.job_card.part_time
  • serp_jobs.job_card.permanent
job_description.job_card.job_description

The Intake Representative is responsible for verifying detailed benefits and authorizations requirements for a high volume of patients. The position requires attention to detail, the ability to multitask, and a sense of urgency.

Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned. Candidates should reside in the Dallas / Fort Worth, TX area.

  • Verifying correct patient information, including insurance benefits and authorization requirements for permanent and transient patients.
  • Submitting required authorizations timely and following up on determinations when needed.
  • Update patient information in a timely manner to avoid delays in billing cycles.
  • Contacting the admissions team and / or clinical personnel to obtain missing or incorrect information during initial verification.
  • Verifying accuracy of data and updating accounts based off weekly audits.
  • Update patient accounts with newly acquired information and notify appropriate personnel if claims require rebilling or require voiding and regenerating.
  • Keep up to date on COB rules according to insurance guidelines and requirements.
  • Maintaining a professional work relationship with all facility and office staff; develop effective relationships at all levels of the organization.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Requirements include :

  • High school diploma or equivalent.
  • Knowledge of various health insurance programs and the medical insurance industry preferred.
  • Previous experience verifying detailed insurance benefits and authorization requirements preferred.
  • Knowledge of medical terminology and government / private insurer rules and regulations.
  • Must have intermediate computer skills, including Microsoft Office (Word, Excel, Outlook); Working knowledge of Internet for business use.
  • Requires research and exceptional organization skills to manage a large patient load.
  • Ability to work in a fast-paced environment, deadline driven environment
  • All Full Time employees are eligible for the following benefits :

  • Medical / Pharmacy
  • Dental
  • Vision
  • Voluntary benefits
  • 401k with employer match
  • Virtual Care
  • Life Insurance
  • Voluntary Benefits
  • PTO
  • All Part Time employees are eligible for the following benefits :

  • 401k with employer match
  • PTO
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    Intake Representative • Plano, TX, United States

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