The Intake Representative is responsible for verifying detailed benefits and authorizations requirements for a high volume of patients. The position requires attention to detail, the ability to multitask, and a sense of urgency.
Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned. Candidates should reside in the Dallas / Fort Worth, TX area.
- Verifying correct patient information, including insurance benefits and authorization requirements for permanent and transient patients.
- Submitting required authorizations timely and following up on determinations when needed.
- Update patient information in a timely manner to avoid delays in billing cycles.
- Contacting the admissions team and / or clinical personnel to obtain missing or incorrect information during initial verification.
- Verifying accuracy of data and updating accounts based off weekly audits.
- Update patient accounts with newly acquired information and notify appropriate personnel if claims require rebilling or require voiding and regenerating.
- Keep up to date on COB rules according to insurance guidelines and requirements.
- Maintaining a professional work relationship with all facility and office staff; develop effective relationships at all levels of the organization.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Requirements include :
High school diploma or equivalent.Knowledge of various health insurance programs and the medical insurance industry preferred.Previous experience verifying detailed insurance benefits and authorization requirements preferred.Knowledge of medical terminology and government / private insurer rules and regulations.Must have intermediate computer skills, including Microsoft Office (Word, Excel, Outlook); Working knowledge of Internet for business use.Requires research and exceptional organization skills to manage a large patient load.Ability to work in a fast-paced environment, deadline driven environmentAll Full Time employees are eligible for the following benefits :
Medical / PharmacyDentalVisionVoluntary benefits401k with employer matchVirtual CareLife InsuranceVoluntary BenefitsPTOAll Part Time employees are eligible for the following benefits :
401k with employer matchPTO