Senior IT Administrator
Todd & Sargent, Inc.Ames, IA, USjob_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionManage enterprise network including switches, routers, and wireless systems Configure and maintain VPN solutions for remote and field access Implement network security measures including firewalls and intrusion detection Optimize network performance for large CAD / BIM file transfers and real-time collaboration Coordinate with ISPs and telecommunications providers Support distributed field operations connectivity requirements Deploy and maintain endpoint protection and security monitoring tools Support MXDR (Managed Extended Detection and Response) solution deployment and ongoing monitoring Implement access controls and permission management aligned with NIST and ISO 27001 frameworks Conduct security audits and vulnerability assessments Maintain security documentation and incident response procedures Ensure compliance with construction industry security standards Provide clear communication with employees of all technical levels Model best practices for customer service and coach junior staff in handling end-user support Anticipate user needs, document solutions, and contribute to a growing IT knowledge base Build trust with employees by consistently delivering responsive, high-quality support Manage Autodesk license server and network licensing infrastructure Support high-performance workstation configurations and optimization Implement CAD standards and template management systems Coordinate with design teams on software deployments and updates Troubleshoot complex CAD performance and compatibility issues Maintain specialized engineering software environments Plan, scope, and lead IT implementation projects, ensuring clear milestones, deliverables, and accountability Coordinate with vendors, contractors, and cross-functional teams to ensure successful project delivery Provide accurate documentation, project updates, and post-implementation reviews Participate in IT strategy and planning to align projects with organizational priorities Collaborate with field operations on mobile / remote solutions Provide after-hours support and emergency response when needed Ensure proper organization, inventory, and maintenance of all IT hardware to ensure efficient operations and easy access. Follow protocols for regular audits of hardware inventory, ensuring all equipment is accounted for, functional, and up-to-date. Promote best practices for the care and handling of IT assets to extend their lifespan and optimize performance, including guidelines for usage, storage, and disposal of outdated equipment. Strong expertise in Windows Server, Active Directory, and network infrastructure Experience with virtualization technologies (VMware vSphere, Hyper-V) Solid understanding of cybersecurity principles and best practices Database administration experience (SQL Server preferred) Experience in architecture / engineering or professional services environment Knowledge of CAD / BIM software and high-performance workstation requirements Microsoft certifications (MCSA, MCSE, Azure Administrator, or equivalent) CompTIA Security+ or similar security certifications Experience with backup and disaster recovery solutions Familiarity with compliance frameworks (ISO 27001, NIST 800-171) Understanding of construction industry workflows and technology needs
Job Description
The Role : Background, context, and vision for this role and why this role exists
As part of the Todd & Sargent IT Team, the IT Senior Administrator is responsible for managing and securing enterprise systems that support 150+ employees across both office and field operations. This advanced technical role ensures that our infrastructure (servers, networks, databases, and specialized technology) operates securely, reliably, and efficiently. Acting as a technical lead on complex projects, this role will play a key part in project planning and execution and provides critical support for high-performance CAD / BIM environments.
Beyond technical expertise, this role requires exceptional end-user customer service. This role is expected to support employees at every level with patience, clear communication, and a problem-solving mindset. By combining technical depth with customer focus and disciplined project management, the IT Senior Administrator ensures that technology at T&S is not just functional, but a seamless partner that creates environment of productivity, collaboration, and client delivery.
The What : What this role is responsible for.
Technical Expectations ()
Systems Administration
- Manage Windows Server, Active Directory, DNS, and DHCP services
- Administer VMware virtualization and enterprise storage systems
- Maintain SQL Server databases, including backup / recovery and optimization
- Apply security patches and updates across enterprise infrastructure
- Monitor and optimize system performance for CAD / BIM workloads
- Manage Microsoft 365 environment (Exchange Online, SharePoint, Teams)
Network Infrastructure
Security Implementation :
End-User Support & Customer Service
CAD / BIM Support
IT Project Management
Effective Organization and Housekeeping of IT Hardware
The Who : (will insert all columns from matrix)
Qualifications :
Education : Bachelor's degree in Computer Science, Information Technology, or related field or equivalent experience
Experience : 5+ years progressive experience in enterprise IT administration
Technical Expertise :
Qualifications
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