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State Eligibility Consultant

State Eligibility Consultant

State of IndianaHobart, IN, US
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Overview

Be among the first 25 applicants. Work for Indiana : Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering opportunities across 60+ agencies. The State offers competitive compensation, a robust benefits package, and a commitment to work-life balance with the opportunity to make a real impact on the lives of Hoosiers across Indiana.

About The Family & Social Services Administration

The Division of Family Resources (DFR) within the Family and Social Services Administration (FSSA) establishes eligibility for Medicaid, SNAP, and TANF benefits. The division also manages the timely and accurate delivery of SNAP and TANF benefits and provides employment and training services to some SNAP and TANF recipients. The division focuses on supporting and preserving families through self-sufficiency and personal responsibility.

Role Overview

The State Eligibility Consultant meets with clients, explains programs and benefits, and reviews applications for public assistance programs. You will determine amounts, maintain records, and gather additional information when needed for continued eligibility.

Salary Statement

The salary for this position traditionally starts at $37,648.00 but may be commensurate with education or work experience.

A Day In The Life

The essential functions of this role are as follows :

  • Review all eligibility recommendations and information provided by contract staff.
  • Make an eligibility determination for appropriate benefits and waiver programs in compliance with state and federal rules, regulations, and guidelines.
  • Examine data matches to identify inconsistencies and unreported data.
  • Approve claims referred and calculated by the Contractor.
  • Conduct full eligibility interviews for SNAP, TANF and Medicaid applicants.
  • Stay current on changes in rules, regulations, and guidelines regarding the individual benefit programs.

The job profile is not designed to cover a comprehensive listing of activities, duties, or responsibilities; other duties may change or be assigned at any time with or without notice.

What You'll Need For Success

  • Be willing to travel with reasonable accommodation.
  • Thorough knowledge of public assistance policy, practices, and procedures.
  • Thorough knowledge of federal, state, and local rules and regulations related to public assistance programs.
  • Working knowledge of computerized eligibility systems.
  • Ability to identify problems, evaluate alternatives, and implement effective solutions.
  • Ability to use tact and empathy in dealing with people from varied backgrounds.
  • Ability to use discretion in dealing with all clients and colleagues' personal information.
  • Demonstrates effective interview and communication skills.
  • Ability to be flexible and self-motivated in managing multiple priorities.
  • Ability to work independently and as part of a team.
  • Ability to perform basic mathematical calculations.
  • Able to perform essential functions with or without reasonable accommodation.
  • Supervisory Responsibilities

    This role may be utilized in a supervisory capacity based on agency needs.

    Benefits Of Employment

  • Three (3) medical plan options (including RX coverage) as well as vision and dental plans
  • Wellness Rewards Program : Complete wellness activities to earn gift card rewards
  • Health savings account, with bi-weekly state contribution
  • Deferred compensation 457(b) with employer match
  • Two fully-funded pension plan options
  • Leave policies including 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
  • Up to 15 hours of paid community service leave
  • Combined 180 hours of paid vacation, personal, and sick leave time off
  • 12 paid holidays, 14 in election years
  • Education Reimbursement Program
  • Group life insurance
  • Referral Bonus program
  • Employee assistance program with covered behavioral health visits
  • Public Service Loan Forgiveness Program eligibility
  • Free Parking for most positions
  • Free LinkedIn Learning access
  • Equal Employment Opportunity

    The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.

    Seniority level

  • Entry level
  • Employment type

  • Temporary
  • Job function

  • Consulting, Information Technology, and Sales
  • Industries : Government Administration
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    State Eligibility Consultant • Hobart, IN, US

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