Healthcare Customer Service

Job Description

Job Description

Healthcare Customer Service LHH Recruitment is working with a healthcare based organization in Downtown Phoenix. This company is looking to add customer service representatives to their growing team. While the schedules are Monday-Friday, you will be required to be flexible on the working hours based on business needs. If you have previous healthcare insurance / prior auths experience, the role can pay up to $21 / hr. With no healthcare background, the role starts at $19 / hr. Fully onsite.

This position is ideal for someone who is detail-oriented, compassionate, and enjoys helping others. As a CSR, you’ll be the first point of contact for patients and clients, providing exceptional service and support in a professional healthcare environment.

Key Responsibilities :

• Answer inbound calls and assist patients, clients, and providers with inquiries.
• Schedule appointments and update patient records accurately.
• Verify insurance information and assist with billing or account questions.
• Maintain professionalism and confidentiality in all communications.
• Collaborate with internal departments to ensure excellent patient service.

Qualifications :

If you are interested, please apply now!

Pay Details : $19.00 to $21.00 per hour

Search managed by : Cassandra Nienow

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer / Veterans / Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https : / / www- uat.lhh.com / us / en / candidate -privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and / or security clearance requirements, including, as applicable :

Massachusetts Candidates Only : It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.