Service Manager, Las Vegas

Job Description

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Service Manager, Las Vegas

Posting Start Date : 8 / 22 / 25

Job Location (Short) :

Las Vegas, Nevada, USA, 89030

Requisition ID : 33198

Onsite or Remote : Onsite Position

Job Overview

We're looking for a Service Manager to lead a team of shop and field technicians at our Las Vegas branch.

If you know how to coach teams and have a proven track record in construction equipment service leadership, this job could be a fit!

What You'll Do

• Lead and support a team of 15 field and shop technicians working on construction and small mining equipment (excavators, dozers, articulated trucks, etc.)
• Manage daily operations including :
• Customer interactions and escalations
• Technician scheduling and utilization
• Work order management and invoicing
• Warranty and repair resolution
• Coach and develop team members-especially those who need structure, confidence, and accountability
• Track and improve key performance metrics, especiallytech utilization
• Collaborate with Product Support Sales Reps to ensure customer satisfaction
• Occasionally visit key customers when necessary (travel up to 10%)

What We're Looking For

Ready to lead a team that needs your strength, structure, and experience? Apply now!

Key Job Responsibilities

#LI-JN1

Qualifications / Requirements

Additional Information

Diversity & Inclusion Commitment

At Komatsu we come from diverse backgrounds, with unique perspectives, experiences, and contributions.We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our shared purpose.We are authentic, ambitious, and innovative in our pursuit of Diversity & Inclusion.United, we are on a journey towards a sustainable future that creates value together.

If you want to learn more about Komatsu, please visit our website at .

Company Information

Komatsu is a world leader in manufacturing construction, mining, forestry, and industrial heavy equipment.Founded in 1921, Komatsu has a long history of quality, reliability, innovation, and excellence.Headquartered in Tokyo, Japan, Komatsu facilities, distributors and dealers are in more than 140 countries and employ more than 60,000 people.Komatsu offers a diverse and challenging work environment, where you can grow your skills and career, and contribute to a sustainable, clean-energy future.If you are looking for a company that values your talent and potential, be a part of something big and join a team that is shaping the world!

EEO Statement

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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