Business Development Center Representative

At Universal Mitsubishi we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Universal Mitsubishi is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.

Benefits

Medical

Dental

Vision

Life Insurance

Paid Vacation

Paid Training

Discount on Products and Services

Compensation start $18.hr

Bonuses

Responsibilities

Answer customer calls and establish follows-up with sales appointments.

Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.

Provide customers with initial product information and direct them to the appropriate dealership resources.

Present initial financing options based on customer needs.

Follow up with leads that are not ready to make an appointment or no-show.

Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management.

Utilize CRM tracking system daily.

Qualifications

At least one previous role based in customer service experience

Excellent teammate with collaborative attitude and eagerness to improve

Prompt and courteous demeanor

Positive and hardworking personality

Strong computer skills

We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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