Vice President of Account Management

A company is looking for a VP of Account Management to lead the strategy for their North American SMB and Mid-Market client base.

Key Responsibilities

Provide strategic oversight of the North American Account Management organization, ensuring alignment with company objectives

Collaborate cross-functionally to develop account strategies that support client goals and drive revenue expansion

Design and implement initiatives to improve client retention and foster long-term partnerships

Required Qualifications

5+ years of account management experience and 3+ years in a leadership role

Knowledge of SaaS operating and account management models

Proven track record in growing a book of business across various account sizes

Experience in hiring and developing leaders and individual contributors

University or Bachelor's degree