Pharmacy Operations ManagerWalgreens • Columbus, OH, US
Pharmacy Operations Manager
Walgreens • Columbus, OH, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionResponsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. Within the guidelines of authorized company policies, state and federal laws / regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. Accountable for completion of non-clinical patient calls. Drives new technology / process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality, and customer service. Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations, and certifications are active and in good standing / compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state, and federal laws. Maintains PTCB certification through the designated PTCB training program and / or state required certification / registration. Maintains and enhances current knowledge and skills related to pharmacy and healthcare. Obtains necessary certifications, education credits, and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. Seeks professional development by monitoring ones own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communicates with pharmacy team, relaying messages from the support center or other key emails as required. Participates in key store / pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager High School Diploma, GED, or equivalent. PTCB or ExCPT certification (except in Puerto Rico). Has one year of work experience as a pharmacy technician in a retail or hospital setting. Must be fluent in reading, writing, and speaking English (except in Puerto Rico). Requires willingness to work flexible schedule, including evening and weekend hours. Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations). Previous people management / leadership experience. Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
Pharmacy Operations Manager
Pharmacy Operations Manager
Job Description
Where state and federal laws / regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations, and business ethics.
Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
Customer Experience
- Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
- Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
Operations
People & Performance Management
Training & Personal Development
Communication
External Basic Qualifications
Preferred Qualifications
We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour.
To review benefits, please click here jobs.walgreens.com / benefits
Employment Type : Full-time
Job Function : Retail
Store Type : Non-Specialty
Campus Req? No
District : 550-POWELL OH
Common Location : 3141 TREMONT RD,UPPER ARLINGTON,OH,43221-02034-10053-S
Full District Office Address : 9669 SAWMILL PKWY,POWELL,OH,43065
serp_jobs.job_alerts.create_a_job
Pharmacy Manager • Columbus, OH, US
Job_description.internal_linking.related_jobs
This position provides management for the patient care services of the ambulatory care pharmacy team.This position assists with the implementation and maintenance of an enterprise-wide pharmacy pra...serp_jobs.internal_linking.show_more
A company is looking for an Operations Manager for National Primary Care.Key Responsibilities Lead and scale national remote operations teams to enhance virtual care experiences Own strategy and...serp_jobs.internal_linking.show_more
Join Us To Bring The Gift Of Health To Life.Working at Pharmavite is an experience like no other.With a focus on complete nutrition for all, each endeavor is urgent and every day counts.You'll have...serp_jobs.internal_linking.show_more A company is looking for a Manager, Site of Care Services.Key Responsibilities : Collaborate with ACO partners to design and implement care pathways that enhance patient outcomes Analyze post-acu...serp_jobs.internal_linking.show_more 
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day.We are looking for motivated, customer-focused individuals who want to join our team as an Operation...serp_jobs.internal_linking.show_more
Vaco is seeking an experienced Purchasing Manager to lead procurement operations.The incoming manager will play a key role in cost control, vendor performance, and strategic sourcing.Purchasing Exp...serp_jobs.internal_linking.show_more
Come join an exciting and innovative company that puts the “care” back in healthcare!.At KabaFusion, our patients come from all walks of life and so do we.
We hire GREAT people, period! ...serp_jobs.internal_linking.show_more
The Manager, Pharmacokinetics will be responsible for overseeing and managing pharmacokinetic (PK) studies in support of drug development programs within a generic and 505b2 pharmaceutical organiza...serp_jobs.internal_linking.show_more
Whether you are working in a Pharmacy looking for additional income, an established healthcare sales professional, or looking to break into Medical Sales, Healthcare Marketing Group, LLC is a great...serp_jobs.internal_linking.show_more
The RSC Operations Manager oversees and directs the Retail Support Center operational departments and exempt staff to maximize safety, quality, productivity, and employee relations.Oversee activiti...serp_jobs.internal_linking.show_more
Premier Medical Staffing Services, LLC is seeking an experienced CT Tech for an exciting Travel Allied job in Washington Court House, OH.
Shift : 4x10 hr days Start Date : 11 / 24 / 2025 Duration : 6 weeks...serp_jobs.internal_linking.show_more Our WW Operations network delivers millions of packages and smiles to Amazon customers every day.We are looking for motivated, customer-focused individuals who want to join our team.In this role, y...serp_jobs.internal_linking.show_more 
Fusion Medical Staffing is seeking an experienced CT Tech for an exciting Travel Allied job in Washington Court House, OH.
Shift : Inquire Start Date : 11 / 24 / 2025 Duration : 6 weeks Pay : $2269 / Week.F...serp_jobs.internal_linking.show_more
Behavioral Health Program Supervisor.From the moment you walk through our doors, you feel it.When you meet our patients and families, you understand why you're here.
And when you speak with anyone o...serp_jobs.internal_linking.show_more
We are immediately hiring an Operations Manager in Etna, OH for our Supply Chain Solutions division.Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever...serp_jobs.internal_linking.show_more
We are more than a health system.We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide.
We work hard, care deeply and reach further to...serp_jobs.internal_linking.show_more
Axis Medical Staffing is seeking an experienced CT Tech for an exciting Travel Allied job in Washington Court House, OH.Shift : 4x10 hr days Start Date : 11 / 24 / 2025 Duration : 6 weeks.TOP RANKED TRAVE...serp_jobs.internal_linking.show_more A company is looking for an Operations Manager for Domain Name Registrar Services.Key Responsibilities : Develop and implement strategies to drive client success and retention Oversee and manage ...serp_jobs.internal_linking.show_more
Pharmacy Manager, Ambulatory Care
Ohio State University Wexner Medical Center • Columbus, OH, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Operations Manager - Texas
VirtualVocations • Columbus, Ohio, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Manager, Technical Operations
Pharmavite • New Albany, OH, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Healthcare Operations Manager
VirtualVocations • Columbus, Ohio, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Operations Manager - West Jefferson, OH, CMH5
Amazon • West Jefferson, OH, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Purchasing Manager
Vaco by Highspring • Washington Court House, OH, US
serp_jobs.job_card.permanent
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Director of Operations (Pharmacy)
KabaFusion • Columbus, OH, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Manager, Pharmacokinetics
Padagis • Plain City, OH, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Pharmacy Relationship Manager
America's Pharmacy Group, LLC • Columbus, OH, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Operations Manager
Ace Hardware • West Jefferson, OH, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Travel CT Tech - $2730 / Week
Premier Medical Staffing Services, LLC • Washington Court House, OH, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Operations Manager, CMH4
Amazon • West Jefferson, OH, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Travel CT Tech - $2269 / Week
Fusion Medical Staffing • Washington Court House, OH, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Operations Manager
Nationwide Childrens Hospital • Columbus, OH, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Operations Manager
Ryder • Etna, OH, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Staff RN - Obtetrics Unit (24hr / wk)
OhioHealth • Circleville, OH, US
serp_jobs.job_card.part_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Travel CT Tech
Axis Medical Staffing • Washington Court House, OH, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Operations Manager for Domain Registrar
VirtualVocations • Columbus, Ohio, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted