Talent.com
Sales Support Specialist

Sales Support Specialist

Kinder'sWalnut Creek, CA, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Job Description

Job Description

ABOUT US AT KINDER'S :

What's it like to work at Kinder's? Well, there's a lot of snacking and geeking out over what we all cooked over the weekend. But beyond that, there's also plenty of hard work. Because we don't just like flavor, we're obsessed with it.

With over 100 products sold nationwide, we're now a top-five brand in multiple flavor categories at Costco, Walmart, Whole Foods, and more. But we're not your typical CPG company. Privately held and founder-led, we like to think of ourselves as a pirate ship in a sea of cruise ships. Our crew is adventurous and fearless. We chart our own course and chase big ideas to make food unforgettable.

As we expand globally and approach $1 billion in revenue, we need other smart-and-scrappy, flavor-obsessed people to come aboard. If you're looking for a place where you can see the real impact of your work, this is it. Every day, you'll be part of a journey to add flavor to millions of meals and lives.

The Sales Support Specialist plays a critical role in ensuring accurate and timely execution of trade promotions and new item launches. This role balances hands-on execution of retailer portal submissions and new item paperwork with ownership of TPM system administration and reporting. The ideal candidate is extremely detail-oriented, diligent in tracking submission deadlines, and skilled at managing contracts, forms, and data accuracy.

RESPONSIBILITIES :

Retailer Promotion & Item Setup

  • Enter and maintain promotions in retailer portals, ensuring accuracy and compliance with retailer requirements.
  • Complete and submit new item paperwork, contracts, and forms on time, diligently tracking deadlines to prevent delays in launches or promotions.
  • Coordinate with Sales Managers, Brokers, and other cross-functional teams to gather required information and documentation for submissions.
  • Organize and maintain promotional event records, agreements, and other retailer documents.
  • Monitor submission status and resolve discrepancies proactively to ensure seamless execution at retail.

TPM Systems & Trade Support

  • Partner with Sales, Brokers, and Trade Finance teams to ensure trade promotion data is entered, approved, and reconciled accurately and on time.
  • Distribute reporting on trade promotion activity to support accrual management, financial reconciliation, and post-promotion reviews.
  • Process Support

  • Facilitate clear communication between Sales Managers, retailers, and cross-functional teams to verify promotional details, ensure accurate retailer execution, and proactively resolve data discrepancies.
  • Troubleshoot issues in TPM and retailer portals, partnering with cross-functional teams to streamline workflows and improve efficiency.
  • Act as a detail-driven steward of deadlines and compliance, ensuring contracts, forms, and submissions are completed accurately and on schedule.
  • Assist in identifying process gaps and suggest ways to streamline workflows.
  • Maintain organized and accurate account records for financial audit purposes.
  • REQUIRED QUALIFICATIONS :

  • 2–3 years of experience in trade promotion management, sales operations support, or related fields.
  • Experience with data entry in TPM and retailer portal systems, or similar platforms.
  • Proven ability to coordinate activities and serve as a liaison between cross-functional teams.
  • Strong attention to detail with demonstrated success in managing deadlines, high volumes of administrative tasks, and maintaining data integrity.
  • Excellent organizational and time management skills with the ability to manage multiple priorities in a fast-paced environment.
  • Experience in reporting tools (e.g., Power BI) for data extraction and report preparation.
  • Proficient in Microsoft Excel, with the ability to analyze, manage, and report on trade promotion data effectively.
  • PREFERRED QUALIFICATIONS   :

  • BS / BA degree in Business, Finance, or a related field
  • Experience in the Consumer Packaged Goods (CPG) industry, particularly with trade promotion management in fast-moving retail environments.
  • Experience with SAP or other ERP system is a plus
  • THINGS ABOUT THE WAY WE WORK :

  • No two days here are the same.
  • We try to be good team members and good communicators, but we don't live by hierarchy and structure – everyone is a difference maker here.
  • We make a lot of decisions in the face of incomplete information – our team embraces ambiguity and tries to make good decisions fast rather than great decisions slow
  • We believe our job is to take smart risk, not to eliminate risk.
  • We believe in growing our skills and becoming a better company with more managerial expertise, but we are an entrepreneurial company at heart.
  • We aren't trying to be average – we want to do exceptional things and we are willing to work hard to achieve them.
  • LOCATION AND TRAVEL :

    The position will be based out of our 20,000 sq. foot office in Walnut Creek, CA. We strongly believe in the power of culture and community and have a hybrid work structure with 4 days in the office on a weekly basis to encourage collaboration and personal connections that will allow us to better serve our customers and consumer and to have more fun. We have 1 flex day per week with employees having the opportunity to choose to be either in the office or to work from home based on what makes most sense for them.

    The expected starting salary range for this role is $90,000 - $105,000 per year + Annual Bonus + Equity. We may ultimately pay more or less than the posted range based on the location of the role. The amount a particular employee will earn within the salary range will be based on factors such as relevant education, qualifications, performance and business needs. Benefits include Medical / Rx, Dental, Vision, 401K + Match, Commuter Benefit, EAP, etc.

    serp_jobs.job_alerts.create_a_job

    Sales Support Specialist • Walnut Creek, CA, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Customer Support Specialist

    Customer Support Specialist

    Sales Demo - Thomas KuhnsSan Francisco, CA, US
    serp_jobs.job_card.full_time
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment te...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Administrative Sales Support Specialist

    Administrative Sales Support Specialist

    Farmers Insurance East BaySan Francisco, CA, US
    serp_jobs.job_card.full_time
    The Administrative Sales Support Specialist plays a crucial role in supporting the District Offices Protg Sales team by tracking key performance metrics, managing administrative processes, and ensu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Administrative Sales Support Specialist

    Administrative Sales Support Specialist

    Farmers Insurance - Office of Ray MizrachiSan Francisco, CA, US
    serp_jobs.job_card.full_time
    The Administrative Sales Support Specialist plays a crucial role in supporting the District Offices Protg Sales team by tracking key performance metrics, managing administrative processes, and ensu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Specialist - Sales

    Specialist - Sales

    WESCO InternationalFremont, CA, US
    serp_jobs.job_card.full_time
    Locations : 48303 Fremont Blvd, Fremont, CA, 94538, US (On-site).serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Support Specialist

    Support Specialist

    Lever DemoSan Francisco, CA, US
    serp_jobs.job_card.full_time
    We are currently looking for a highly driven Project Manageraring;Êto join our rapidly growing team.Join a fast-growing startup scale their communications, operations, and customer support.You'...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Home-Based Sales Support

    Home-Based Sales Support

    TradeJobsWorkforce94161 San Francisco, CA, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    As a Home-Based Sales Support, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including : respond to customer inquiries via phone, chat, and e...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Support Specialist

    Customer Support Specialist

    TradeJobsWorkforce94119 San Francisco, CA, US
    serp_jobs.job_card.full_time
    As a Customer Support Specialist, you will be responsible for providing exceptional service and support to customers, including : respond to customer inquiries via phone & in person.Finance to provi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Sales Support Coordinator

    Sales Support Coordinator

    Lepley Recruiting ServicesSan Carlos, CA, US
    serp_jobs.job_card.full_time
    We’re partnering with a leading high-quality stone and slab company looking for a Sales Support Team Coordinator to support their Business Development Team in delivering exceptional service t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Support Specialist

    Customer Support Specialist

    IvoSan Francisco, CA, US
    serp_jobs.job_card.full_time
    Contract negotiation is the most time-consuming, costly, and difficult component of the contract lifecycle—and it hasn’t gotten much easier since the days of fax machines.Large language...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Seasonal Retail Sales Support Specialist - Calvin Klein Mens Sportswear, San Francisco Union Square - Full Time

    Seasonal Retail Sales Support Specialist - Calvin Klein Mens Sportswear, San Francisco Union Square - Full Time

    Macy'sSan Francisco, CA, US
    serp_jobs.job_card.full_time
    Brand Sales Support Specialist.Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout inspiring s...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Sales Specialist, SynBio, Western US

    Sales Specialist, SynBio, Western US

    DanaherSan Francisco, CA, US
    serp_jobs.job_card.full_time
    Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?. At Integrated DNA Technologies (IDT), one of Danaher's 15+ operating compa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Remote Support Specialist

    Remote Support Specialist

    TradeJobsWorkforce94140 San Francisco, CA, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    As a Remote Support Specialist, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including : respond to customer inquiries via phone, chat, and ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Technical Sales Specialist

    Technical Sales Specialist

    Minth North America, Inc.San Francisco, CA, United States
    serp_jobs.job_card.full_time
    We are seeking a highly skilled and knowledgeable.Battery Electric Vehicle systems, with a focus on structural metal parts, to join our team. Possesses wide-ranging knowledge of BEV architectures, s...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Administrative Sales Support Specialist

    Administrative Sales Support Specialist

    Aaron Thach Insurance AgencyPacifica, CA, US
    serp_jobs.job_card.full_time
    The Administrative Sales Support Specialist plays a crucial role in supporting the District Offices Sales team by tracking key performance metrics, managing administrative processes, and ensuring t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Utility Sales Specialist

    Utility Sales Specialist

    Emerson ElectricSan Francisco, CA, US
    serp_jobs.job_card.full_time
    This is the job title and main content of the job post.The detailed description and specific requirements will follow here.serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Sales Support Engineer

    Sales Support Engineer

    Nue.io CareersSan Mateo, California, .US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    We believe that the right way to accelerate business results is by giving go-to-market teams.ANY revenue model, across ANY channel, with complete and accurate revenue visibility end-to-end.This req...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Support Specialist

    Customer Support Specialist

    GlueSan Francisco, CA, US
    serp_jobs.job_card.full_time
    Glue is not just another team chat app.We're building the first platform for agentic team chat—a workspace where AI agents and humans collaborate as peers. Our platform supports leading AI...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customer Support Specialist

    Customer Support Specialist

    unitQSan Francisco, CA, US
    serp_jobs.job_card.full_time
    AI and advanced analytics to enable businesses to proactively monitor and improve product quality based on real-time user feedback from both public and private channels. Backed by leading investors ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days