Public Services Supervisor

Public Services Supervisor

Create and sustain access to libraries' resources; build and manage the student worker team in Public Services (Circulation). Responsibilities include managing, supervising, and mentoring a team of student public services assistants for BUL circulation services. Oversee the hiring process, design and implement training, create work schedules, provide advising, and conduct performance evaluations. Ensure sustainable service provision regarding circulation and resource sharing issues, including crafting and evaluating policies for missing items, billing, reconciliation, etc. Develop uniform strategies and procedures for problem resolution across circulation services. Create and implement the library's reserve collections. Develop, maintain, and deploy technology and media equipment, including purchasing, cataloging, packaging, and troubleshooting. Establish usage policies and communicate with departments regarding equipment needs and updates. Liaise with other library departments on collaborative projects, such as library systems, strategic planning, and marketing.

Required Skills : Must be able to solve complex problems. Must have excellent written and oral communication skills. Must be able to work collaboratively in a team environment and individually. Must be organized. Must be detail-oriented. Must be able to prioritize and handle multiple projects concurrently. Must be able to design, implement and review workflows. Working knowledge of trends and services in academic libraries that support student success. Must have strong mentoring and managing skills. Experience : 2+ years of related experience. Previous supervisory experience. Education : Bachelor's degree.