Revenue Operations Data & Analytics Director

Job Description

Job Description

Redefine the future of customer experiences. One conversation at a time.

At Nextiva, we're reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation.

Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it's through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are.

If you're ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong.

Build Amazing. Deliver Amazing. Live Amazing. Be Amazing.

Nextiva is building a world-class Revenue Operations team to drive insights, clarity, and performance across our go-to-market engine.

We are seeking a dynamic and results-driven Revenue Operations Data & Analytics Director to join our fast-paced Revenue Operations team. In this pivotal role, you will be responsible for defining, building, and continually evolving a high-impact data analytics program that supports and empowers our revenue organization. You will work closely with cross-functional stakeholders and partner with our Corporate Business Intelligence (BI) team to deliver actionable insights that drive strategic decisions across the business. The ideal candidate is passionate about solving hard problems and thrives in high-velocity environments, combining speed and precision to transform complex data into clear, quality-driven analysis that informs and accelerates our growth strategies.

We're looking for someone who's smart, driven, curious, and gritty — someone who can work through ambiguity, learn fast, and figure things out. You don't need to know everything today, but you do need to want to learn and be willing to roll up your sleeves.

Key Responsibilities

• Design and maintain intuitive dashboards and reports that support business stakeholders, ensuring the outputs are actionable, aligned with business objectives, and scalable as the organization grows
• Conceptualize and lead complex analysis projects to identify inefficiencies and / or performance issues in the pipeline process (lead to advocate) and recommend improvements to overcome the identified issues
• Collaborate with Finance and Revenue leaders to define KPI targets
• Collaborate with teams across the business to uphold strong data governance practices, focusing on the consistency, accuracy, and clarity of critical revenue data sets
• Partner closely with business intelligence to define the structure of data pipelines and streamline integration across source systems
• Work with finance, revenue, and accounting leaders to translate business questions into data-driven solutions, surfacing insights that directly support strategic planning and execution
• Respond to ad hoc data and reporting requests with precision and timeliness, supporting audits, leadership reporting, and other urgent analytics needs with clear, reliable outputs
• Ensure all analytics solutions are well-documented and rigorously tested, maintaining a high standard of data integrity and reducing the risk of reporting errors

What You Bring

Soft Skills That Will Make You Successful

Nextiva DNA (Core Competencies)

Nextiva's most successful team members share common traits and behaviors :

Total Rewards

Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office.

Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and / or hourly wages, incentives, or bonuses.

The expected hiring range is $126,000 - $197,000. A different level in the job hierarchy may apply to a specific candidate, resulting in a different hiring range.

At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career!

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS .

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Founded in 2008, Nextiva has grown into a global leader trusted by over 100,000 businesses and 1M+ users worldwide. Headquartered in Scottsdale, Arizona, and with teams across the globe, we're the future of customer experience and team collaboration through our AI-powered, conversation-centric platform.

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