Commercial Sales & Service Manager
Facilitates growth for the Bank through business development and management of key client relationships. Maintains an outstanding and continuous record of significant revenue generation from sales and syndications.
Responsibilities include :
- Acting as an escalation point for complex client issues, using strategic problem-solving to resolve conflicts and maintain strong client relationships.
- Leading the structuring of high-value, complex deals and credit approvals, ensuring alignment with client needs.
- Overseeing credit approvals and driving pricing coordination, acting as the primary client advocate to ensure alignment with client needs and bank objectives.
- Driving negotiations for high-value, complex transactions and credit approvals, ensuring deals are structured to meet client needs.
- Managing high-value client portfolios, driving cross-selling, retention, and profitability.
- Implementing cross-selling initiatives, driving client engagement and successfully transitioning opportunities into revenue-generating sales.
- Leading market coverage strategies to expand portfolios, identify opportunities, and align with business goals.
- Representing the bank at industry forums and conferences, leveraging insights on trends, competition, and emerging products to drive strategic decision-making.
- Engaging with senior leadership and cross-functional teams to align strategies, address client needs, and drive holistic business solutions.
- Delivering reports to the banks leadership on team performance, client satisfaction, market trends, and key strategic initiatives, delivering insights that inform corporate strategy.
- Driving strategic advisory on loan products, options, rates, terms, and collateral requirements, ensuring tailored solutions that align with client needs and business objectives.
- Building and maintaining strong long-term relationships with the banks high-value and strategic clients, providing strategic advice on financial solutions and ensuring exceptional service and partnership.
- Structuring deals, securing credit approvals, negotiating high-value transactions, and identifying opportunities for cross-selling.
- Analyzing market trends, client industry developments, and competitive positioning to inform client solution strategies and optimize client satisfaction.
- Working closely with internal teams and stakeholders to define products, solutions, and strategies that best fit clients needs.
- Identifying share of wallet opportunities.
- Leveraging analysis tools to nurture and grow a portfolio that exceeds ROE thresholds and evaluate client returns on a proactive basis.
- Ensuring adherence to regulatory requirements, internal controls, and compliance policies in all aspects of relationship management, mitigating risk and maintaining service standards.
- Operating at a group / enterprise-wide level and serving as a specialist resource to senior leaders and stakeholders.
- Applying expertise and thinking creatively to address unique or ambiguous situations and find solutions to problems that can be complex and non-routine.
- Implementing changes in response to shifting trends.
- Broader work or accountabilities may be assigned as needed.
Qualifications :
10+ years of relevant experience in Relationship Management, Account Management or Portfolio Management in a corporate or similar segmented banking environment with sales metrics is preferred.Bachelors degree required; Business Administration, Finance, and Accounting preferred. Any other related discipline or commensurate work experience considered.If a Credit Qualifiable role, Credit Qualifications and associated credit knowledge and skills according to the credit portfolio requirements and qualification standards.Seasoned professional with a combination of education, experience, and industry knowledge.Advanced level of proficiency :
Project ManagementChange ManagementExpert level of proficiency :
Product KnowledgeRegulatory ComplianceStructuring DealsPortfolio ManagementCredit Risk AssessmentCustomer ServiceStakeholder ManagementNegotiationCustomer Relationship BuildingSalary : $122,400.00 - $228,000.00
Pay Type : Salaried
The above represents BMO Financial Groups pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position.
BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans.
About Us
At BMO we are driven by a shared Purpose : Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities, and our people. By working together, innovating, and pushing boundaries, we transform lives and businesses, and power economic growth around the world.
As a member of the BMO team you are valued, respected, and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, well help you gain valuable experience, and broaden your skillset.
BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state, and local law.
BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to BMOCareers.Support@bmo.com and let us know the nature of your request and your contact information.