Director of Operations

Ballyhoo Hospitality is currently seeking an experienced Director of Operations to join our talented team.

Benefits & Perks : Health, Dental, and Voluntary Benefits Package, 401(k) program, paid parental leave, paid vacation, career mentorship and growth potential, and dining incentives across our 12+ establishments!

About Ballyhoo Hospitality : Ballyhoo Hospitality is the destination for feel-good dining. Founded by longtime hospitality industry veterans Ryan and Anna O'Donnell, Ballyhoo delivers the restaurant experience that guests crave. By pairing inspired menus with a unique ambiance, Ballyhoo focuses on all things quality - from the meals to the atmosphere and above all, the service. Ballyhoo is redefining neighborhood dining throughout Chicago and the North Shore with restaurants including Gemini, Coda di Volpe, Old Pueblo Cantina, Sophia Steak, Pomeroy, Buck Russell’s, Pizza by Sal, DeNucci's, Jackman & Co. and continues to expand to more communities. View our restaurants here : https : / / ballyhoohospitality.com /

Director of Operations Responsibilities :

The Director of Operations will lead and motivate a multi unit team focused on delivering exceptional service and culinary experiences while managing operational and financial performance.

• Project Management : Strong organizational skills, attention to detail, and ability to manage budgets and timelines.
• Communication and Interpersonal Skills : Ability to communicate effectively with all stakeholders, including employees, vendors, and management.
• Food and Beverage Knowledge : Understanding of restaurant operations, menu development, and food safety standards.
• Staff Recruitment and Training : Understand and oversee Restaurant Training and Recruitment Process.
• Financial Management : Ability to manage budgets, analyze financial data, and make informed business decisions.
• Quality Control : Ensure that the restaurant meets the company's standards for food quality, service, and cleanliness.
• Problem Solving : Ability to address any issues or challenges within timely manner and create action plans that are impactful.
• Strategic Planning : Develop long-term plans for the restaurant's growth and success.

Leadership – A strong leader in this role will effectively oversee multi-unit operations, foster collaboration across teams, and drive successful project completions while upholding the highest standards of food, service and financial performance.

Financial – accountability to delivering results to budget, and working with restaurant teams to produce deliverables according to the rhythm of the business

Collaboration – As a leader in Ballyhoo Hospitality, you will partner day-to-day with cross-team organizations, including but not limited to :

Physical Requirements

If you feel you meet the requirements, are a team player, experienced, passionate, and dedicated to your craft, we want to hear from you! Please reply with a copy of your resume AND a cover letter detailing why you'd be a great addition to our team!

Why Join Us?

How to Apply :

Interested candidates should submit their resume and a brief cover letter outlining their relevant experience.

Ballyhoo Hospitality Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.