Location : Texas City, TX
Salary Range :
Competitive salary based on experience
Introduction
Join our dynamic team in Texas City, TX, where innovation meets opportunity. We are seeking dedicated professionals to contribute to our success and help us deliver exceptional IT support services.
Required Skills & Qualifications
- Applicants must be able to work directly for Artech on W2
- Proven experience in IT support or a related field
- Monitor call queues and incident pools to ensure timely response
- Providing suppiort in Stores and Point of Sales(POS)
- Strong problem-solving skills and attention to detail
- Excellent communication and interpersonal skills
Preferred Skills & Qualifications
Relevant certifications (e.g., CompTIA A+, ITIL)Experience with ticketing systems and remote support toolsFamiliarity with network and server managementDay-to-Day Responsibilities
Provide technical support and troubleshooting for hardware and software issuesAssist with the setup and maintenance of IT equipment and systemsCollaborate with team members to ensure efficient and effective IT operationsCompany Benefits & Culture
Inclusive and diverse work environmentOpportunities for professional growth and developmentComprehensive benefits packageFor immediate consideration please click APPLY to begin the screening process with Alex.