Société employeur TotalEnergies Gas & Power North America, Inc.
Domaine Systèmes d'Information
Type de contrat CDD
Expérience Minimum 3 ans
Shape your future with TotalEnergies
What You Will Bring
- Operates within a high-pressure trading environment with strict commercial deadlines
- System disruptions can have significant financial consequences
- Requires agility, responsiveness, and a strong commitment to operational excellence
What You'll Do
IT Support & Delivery
Be part of the elite 24 / 7 / 365 support rotation for our trading systemsOwn the resolution of hardware / software issues — from ticketing to troubleshootingDeliver hands-on training for users on tech tools and video conferencingEscalate complex problems and collaborate with global teamsInvestigate security incidents and ensure complianceHandle equipment setups, moves, and changes with precisionManage user access and permissions with strict adherence to policyKeep daily operations smooth with proactive checks and task executionProcess purchase requests and invoice entries to keep things runningUser & Tech Environment Management
Champion the deployment and evolution of user devices — laptops, dealer boards, phones, and moreGather insights from users to drive innovation and improvementsCommunicate changes clearly and ensure user alignmentAlign with global IT standards and policies to maintain consistency and excellenceReady to work with a global energy powerhouse? Apply today!
Deliver exceptional user support that keeps our business operating smoothlyEnsure data quality and system reliability through smart use of support toolsProvide the IT Manager with actionable insights and performance metricsProtect the company from financial and compliance risks by maintaining system integrityJ-18808-Ljbffr