Remote Member Service Representative

A company is looking for a Member & Provider Service Representative to provide support to stakeholders regarding health plans.

Key Responsibilities

Provide accurate information to current and prospective members and providers

Manage a high volume of inbound calls, addressing various inquiries

Document customer interactions accurately in compliance with departmental standards

Required Qualifications, Training, and Education

High school diploma or equivalent required; bachelor's degree preferred

Prior work experience in a customer-facing position, with a minimum of three consecutive years preferred

Completion of a technical competency assessment on a laptop or desktop computer

Outstanding professional references from prior supervisors

Ability to work from home with a high-speed internet connection