Bartender
Hyatt House EvanstonEvanston, IL, USjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionAvailability & Flexibility : Able to work rotating shifts, including weekends, nights, and overtime as needed. Beverage Preparation : Prepare and serve cocktails, wine, beer, and other beverages according to established recipes and standards. Guest Interaction : Take guest orders, provide recommendations, and upselling products to maximize sales opportunities. Create personalized suggestions based on guest preferences. Menu Knowledge : Possess a thorough understanding of the menu, including all food and drink items, to assist guests and make informed suggestions. Espresso & Starbucks Beverages : Operate the espresso machine and prepare all Starbucks beverages in accordance with standard recipes. Customer Service Excellence : Interact with guests in a courteous and friendly manner, ensuring an outstanding guest experience. Bar Setup & Cleanliness : Set up the bar, including liquor, glasses, silverware, ice, and garnishes. Maintain cleanliness of bar areas and perform general sanitation duties. Order Entry : Accurately enter orders into the MICROS system for proper reporting and order tracking. Cash Handling : Count and verify cash bank at the beginning and end of each shift. Inventory Management : Report missing or low-stock items to the F&B team to ensure consistency in stock levels. Feedback & Resolution : Regularly check on guests to gather feedback on their experience and resolve any concerns promptly. Side Work : Complete side work at the end of each shift and communicate any issues to F&B leads. Uniform & Appearance : Adhere to the uniform standards and maintain a high level of personal grooming and cleanliness. Safety & Security : Ensure compliance with safety and security policies, including monitoring guest behavior, preventing underage drinking, and addressing intoxication issues. Other Duties : Perform other related duties as assigned by management. Ability to stand and walk for extended periods (up to 90% of the shift). Frequent bending, twisting, reaching, pushing, and pulling. Occasional lifting of supplies (up to 50 lbs). Ability to use a computer, keyboard, printer, and office equipment. Ability to calculate figures such as discounts, taxes, and percentages. Ability to work under pressure in a fast-paced environment. Strong multitasking and organizational skills. Outgoing personality with a passion for customer service and upselling. High School Diploma, GED, or equivalent work experience required. Previous customer service or hotel experience required. Hyatt experience is a plus. Excellent communication and customer service skills. BASSET (Beverage Alcohol Seller and Server) certification preferred. Proficiency in using computer systems such as Micros.
Job Description
Job Description
Bartender
Reports to : AGM
Department : Food & Beverage
WHO WE ARE
Janko Hospitality is a Chicago-based operator of upscale full-service, boutique lifestyle, extended-stay, and select-service hotels throughout the Midwest. The firm’s award-winning properties within the Marriott, Hilton, Hyatt, and IHG brand families have made Janko Hospitality a 2022 Hotel Business Magazine Top 100 Hospitality Management Company. Janko Hospitality is a growth company focused on expansion through strategic acquisition, development, and third-party management. With a passion for people, a proven track record of solid financial performance, honorable community involvement, and an unwavering commitment to quality, Janko Hospitality is a management company that will provide an exceptional hospitality experience to guests, owners, and associates.
BENEFITS
- Competitive compensation package
- Full benefits package, including 401K with matching and paid time off from Day 1
- Growth company focused on expansion through strategic acquisition and development
- Hotel discounts at locations worldwide.
JOB DESCRIPTION
The Bartender at Hyatt House Evanston plays a pivotal role in delivering exceptional service to our guests by preparing and serving a variety of beverages, including cocktails, beer, and wine, in a welcoming and hospitable environment. This position requires a commitment to ensuring superior guest satisfaction while maintaining operational efficiency and promoting sales.
ESSENTIAL DUTIES AND RESPONSIBILITIES
QUALIFICATIONS
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Bartender • Evanston, IL, US
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