Centralized Scheduling Coordinator

Centralized Scheduling Coordinator

Las Colinas

Full-Time

Exempt – Salary

Are you passionate about supporting individuals with intellectual and developmental disabilities (IDD) through efficient and person-centered scheduling? Join our team as a

Centralized Scheduling Coordinator

and help ensure our care teams are empowered to deliver exceptional services.

About the Role

As a

Centralized Scheduling Coordinator

, you’ll be responsible for creating and maintaining staffing schedules across multiple group homes, day programs, and service locations. You’ll play a key role in ensuring adequate coverage, minimizing overtime, and supporting staff satisfaction—all while aligning with client needs and regulatory standards.

What You’ll Do

Develop daily, weekly, and monthly schedules for DSPs, nurses, and other care staff.

Coordinate appointments for medical, behavioral health, therapy, and other services.

Communicate appointment details to staff, individuals served, guardians, and transportation providers.

Monitor staffing levels and respond to last-minute scheduling needs.

Collaborate with program managers to support person-centered scheduling.

Use scheduling and EHR software to track services and staff assignments.

Maintain accurate service records in compliance with Medicaid and agency guidelines.

Support audits, reporting, and quality assurance activities.

What We’re Looking For

Bachelor’s degree

1–2 years of experience in scheduling, administrative support, or care coordination

Strong communication and organizational skills

Proficiency in Microsoft Office and scheduling / EHR software

Understanding of HIPAA and confidentiality standards

Experience in IDD services, behavioral health, or human services

Familiarity with Medicaid billing and documentation standards

Knowledge of electronic health records (e.g., Therap, Foothold AWARDS)

Core

Excellent time-management and attention to detail

Strong interpersonal skills

Ability to manage competing priorities under pressure

Commitment to person-centered care

Work Environment

Hybrid

• Minimum 3 days in-office

Occasional travel (up to 10%) to residential and day sites

On-call rotation for after-hours scheduling support