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Dispatcher - Customer Service Rep

Dispatcher - Customer Service Rep

A&A Cooling & HeatingApache Junction, AZ, USA
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Dynamic entry-level opportunity available with A&A Cooling & Heating !

We're hiring a motivated, team-spirited person to join our Apache Junction, AZ team as a full-time Dispatcher - Customer Service Rep . This is your time to kick off a new career, gain valuable dispatch and administrative experience, and support a bustling trade company. If that sounds good to you, keep reading to see what's in store!

PAY & BENEFITS

Our employees are the key to our success, so we treat them with respect and fairness. We value teamwork, hard work , and honesty . In order to attract and retain individuals who share our values, we offer competitive pay, generous benefits , and a positive work environment .

As our Dispatcher - Office Assistant, you'll make $20.00 - $24.00 / hour . We also offer great benefits like :

  • 100% paid medical insurance
  • Year-round work (40 hours per week)
  • Supportive work environment
  • Growth and advancement opportunities
  • Additional future benefits like continued education

YOUR DAY

Working hours are 8 : 00 am – 4 : 00 pm, Monday - Friday .

As our entry-level Dispatcher - Customer Service Rep, you'll be assisting customers, dispatching technicians, and handling administrative responsibilities to keep our workdays productive, organized, and efficient. Each day brings something a little different as you strategically dispatch technicians and installers, assist customers, and provide exceptional customer service. You'll close out jobs, complete daily activity reports, and answer phone calls. We'll also provide cross-training to help boost your administrative knowledge so you can take on additional duties when you're ready.

WHAT WE NEED FROM YOU

  • Solid customer service skills
  • Proficiency with computers, Microsoft Word, and Excel
  • Excellent communication and interpersonal skills
  • Team spirit with the ability to efficiently dispatch technicians
  • Comfortable making outbound calls
  • PREFERRED :

  • Experience using dispatch software
  • HVAC industry experience
  • OUR STORY

    Established in 2003, our mission has always been to provide the most personal and honest air conditioning and heating services in Arizona. Over the years, our company has grown quickly while still maintaining a strong sense of family and innovation. Our team is licensed in many cities for full-service repair on commercial and residential units. We all work as a team to provide top-notch service in our community.

    WE CAN'T WAIT TO HEAR FROM YOU

    Ready to learn more and take on a rewarding new entry-level challenge? Join our customer service team by completing our initial, mobile-friendly application today!

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    Customer Service Rep • Apache Junction, AZ, USA

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