Overview
CenterWell Home Health is seeking an Operations Research & Workforce Analytics Specialist to join our Data Driven Transformation team. This role focuses on applying advanced analytics and optimization techniques to improve staffing decisions across branch-level operations at a large home health agency. The ideal candidate will use data science and operations research methodologies to recommend clinical staffing needs by skill type, pay type, and time type—ensuring efficient and scalable workforce planning.
The Home Health Workforce Planning Lead will be responsible for :
- Collaborate with HR, operations, clinical, and data teams to understand staffing requirements and operational constraints across branches.
- Apply operations research techniques to model and optimize staffing needs by skill type (e.g., RN, PT, HHA), pay type (e.g., hourly, salaried), and time type (e.g., full-time, part-time, per diem).
- Analyze large datasets to identify trends, gaps, and opportunities in workforce deployment and productivity.
- Develop and implement statistical models and optimization algorithms to support strategic staffing decisions.
- Build dashboards and reporting tools to visualize staffing metrics and model outputs for stakeholders.
- Monitor and evaluate the performance of staffing models and make iterative improvements.
- Present findings and recommendations to senior leadership through clear, data-driven storytelling.
- Stay current with industry trends in healthcare staffing, operations research, and workforce analytics.
Use your skills to make an impact
Required Qualifications
Bachelor's or Master's degree in Operations Research, Data Science, Statistics, Industrial Engineering, or a related field.6 or more years of experience in workforce analytics, operations research, or healthcare staffing optimization.Proficiency in Python, R, MATLAB, or similar simulation tools for modeling and data analysis.Strong understanding of optimization algorithms, statistical modeling, and simulation techniques.Preferred Qualifications
Experience in home health or healthcare workforce planning.Familiarity with staffing and scheduling platforms used in healthcare.Knowledge of machine learning and AI applications in workforce optimization.Understanding of regulatory and operational nuances in home health staffing.Additional Information
Skills
Comfort with ambiguity and a proactive, solution-oriented mindsetExcellent communication and interpersonal skillsStrong analytical skills with the ability to interpret complex dataProficiency in data analysis tools and softwareTrack record of setting and achieving performance metrics and KPIs, with a focus on delivering tangible and measurable resultsProven project management skills with the ability to lead cross-functional teams and multiple initiatives simultaneouslyExperience working cross-functionallyPersonal Attributes
Strategic thinker with a proactive, solution-oriented mindsetSelf-starter who takes ownership and thrives both independently and in team environmentsDetail oriented and organized, with strong execution disciplineAbility to work independently and as part of a teamStrong ethical standards and commitment to integrityAdaptable and able to thrive in a fast-paced, dynamic environmentTech-savvy and intellectually curiousWork Location and Requirements
To ensure Home or Hybrid Home / Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home / Office employees must meet the following criteria :Minimum download speed of 25 Mbps and upload speed of 10 Mbps; wireless, wired cable or DSL connection is suggested.Satellite, cellular and microwave connection can be used only if approved by leadership.Employees who live and work from Home in California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.Home or Hybrid Home / Office employees will be provided with telephone equipment appropriate to meet business requirements for their position / job.Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.Travel : While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$104,000 – $143,000 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and / or individual performance.
Description of Benefits
Humana offers competitive benefits that support whole-person well-being. Benefits include medical, dental and vision, 401(k) retirement savings, paid time off (vacation, holidays, volunteer time off, parental and caregiver leave), disability, life insurance, and additional opportunities.
Application Deadline : 10-24-2025
About us
About CenterWell Home Health : CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization...
About CenterWell, a Humana company
CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health...
Equal Opportunity Employer
Humana does not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. Humana also provides free language interpreter services. Accessibility resources : https : / / www.partnersinprimarycare.com / accessibility-resources
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