Facility Manager

Facilities Manager

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves - Join JLL's exciting facilities management team in Chicago! JLL and its strategically engaged vendor partners, Eco-Alpha, Milhouse Engineering, MZI Group, and RJB Properties partner to provide best-in-class facilities management services throughout Chicago Public Schools. Together our goal is to deliver facility management in support of CPS's mission to provide a high-quality public education for every child, in every neighborhood, that prepares each for success in college, career, and civic life. The Facilities Manager will be the single point of contact responsible for facilities management, assisting the Regional Program Manager and the Facility Management team with the delivery of quality facility management services through a team of Facilities Supervisor's and Operating Engineers. This role will coordinate and manage service delivery to ensure key stakeholder satisfaction at assigned facilities.

What is the day to day?

• Support the Regional Program Manager in the implementation of facility management services for assigned facilities
• Primary relationship manager for Principals, Network Chiefs, and CPS facilities management team member, responsible for monitoring and improving key stakeholder satisfaction for assigned facilities
• Collaborates with CPS facilities department to manage the budget / funding priorities
• Collaborates with Chief Engineers and Zone Chief Engineers to ensure the delivery of maintenance, repairs, and other facility operations services for assigned facilities
• Develop and implement innovative programs, processes and procedures that improve efficiency, reduce operating costs and / or increase productivity for assigned facilities
• Manages performance against established SLAs / KPIs / Metrics
• Conduct and report on special inspections conducted as part of the Quality Management System (QMS)
• Manage by fact using available data to support decision making and issue resolution to ensure high quality facility management services at assigned facilities
• Oversee facilities support team to ensure the quality of facility management services for assigned facilities including the daily delivery of third-party service contracts
• Ensure all equipment and work orders are documented in the CMMS and facility conditions are properly documented and monitored as part of the facility assessment program and QMS
• Provide support, development, and management of facilities staff for assigned properties
• Serve as key point of contact to resolve escalations from client site leadership and occupants at assigned properties
• Oversee the development and implementation of the annual management plan
• Oversee preparation and delivery of appropriate monthly / quarterly / annual reporting required by client
• Provides professional development and training for assigned support team
• Any and all other duties and tasks as assigned

Required Qualifications :

Preferred Qualifications :

Location : On-site in Chicago, IL

Estimated compensation for this position : $90,000.00 $110,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Personalized benefits that support personal well-being and growth :

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!