Overview
General Manager - Fuel Facility at Menzies Aviation LATAM. Location : O'Hare International Airport (ORD), Chicago, IL 60666. Salary : $160,000.00 - $180,000.00 (pay commensurate with experience).
Safety, Security, and Environmental stewardship are core values of Menzies Aviation (MA). MA has a duty of care to provide a safe workplace to our employees; and this important responsibility ultimately falls to the General Manager.
Responsibilities
- Fully responsible for the safety and well-being of MA staff; promoting a Safety-First culture; and managing all other aspects of running the station.
- Fully responsible for implementation and adherence to MA Safety, Security, Quality, and Training policies and SOPs as well as all relevant industry, local, state, and Federal regulations.
- Leads and collaborates with the senior team to maintain and enhance appropriate, effective safety and security systems, risk assessments, periodical inspections and audits, operational training programs, planning, operational processes, and service delivery.
- Leads by example and provides immediate and direct feedback to employees and colleagues.
- Ensures a system for the effective delivery of safety-related briefings and the cascade of safety-related bulletins, alerts, and information.
- Participates in the development of the station budget.
- Ensures staffing, planning, and scheduling are in place.
- Ensures processes are in place to manage inventory and accounting for all company assets, consumable parts, contracted services, and vendor payments.
- Fully accountable for the financial performance and compliance with Corporate Governance and Legal aspects of Menzies’ businesses in the station.
- Regularly interacts with customers to promote the station and measure customer satisfaction.
- Uses customer feedback to continuously develop and improve capabilities and processes.
- Pursues opportunities for new business and growth of existing services.
- Ensures development and implementation of the station Emergency Response Plan (ERP), Emergency Action Plan (EAP), Local Contingency Plan (LCP), Business Continuity Plan (BCP), SPCC, Facility Response Plan (FRP), Environmental Emergency Response Plan (EERP), and / or Storm Water Pollution Prevention Plan (SWPPP).
- Assigns / delegates a Safety, Security, & Compliance Manager / Officer the responsibility for overseeing the MA Safety Management System (SMS) and Health & Safety policies at the base.
- Appoints a Principal Manager for all matters relating to Security at the station per the MA Security Manual (SeMS).
- Assigns a primary delegate ensuring compliance with the MA Quality Assurance Manual (QAM).
- Ensures processes are in place to provide for the acquisition, maintenance, and safe operation of GSE equipment and vehicles.
- Assists in the investigation of accidents, injuries, and near misses and cooperates in the preparation of material for hearings, lawsuits, and insurance investigations; evaluates root causes and recommends corrective actions; ensures actions are implemented and sustained.
- Leads and motivates teams to deliver excellent quality and productivity; directs and motivates Managers to achieve targets.
- Reviews leading and lagging indicators of Safety and Operational performance.
- Conducts routine weekly staff meetings; completes manager self-certifications and workplace inspections as required.
- Performs routine performance appraisals of direct reports and provides constructive feedback for development.
- Establishes Reward and Recognition programs promoting Safe Behaviors, Procedural Compliance, and Extraordinary Performance.
- Ensures firm, fair, and consistent accountability for compliance with MA work rules and policies.
Safety, Security and Compliance
All employees have a responsibility to take reasonable care for health and safety of themselves and others.Co-operate with management to comply with legal requirements.Do not misuse company-provided health and safety resources.Inform management of any work situation that poses serious or immediate danger.Report hazards, near misses, incidents, accidents, or dangerous occurrences as per procedures.Work in accordance with information, training, and safety rules; understand the company health and safety policy.Attend training courses as arranged by the company.Qualifications and Experience
Bachelor’s degree or equivalent combination of education and experience; 5-10 years related experience and / or training.Excellent leadership and people management skills.Experience in business development, sales, and commercial negotiation & pricing.Broad general management experience, with senior management exposure.Experience in airport ground handling environment preferred.Strong communication and interpersonal skills with the ability to influence at all levels.Ability to recruit, engage, and motivate across levels.Independence, decisiveness, and accuracy in work without immediate support.Must be eligible to work in the USA and be at least 18 years old.Valid driver’s license; ability to read, write, and speak English proficiently.Ability to pass a criminal background check and pre-employment drug test.Ability to work variable shifts including nights, weekends, and holidays.Proficiency with Microsoft Office suite.Diversity
Menzies Aviation is an equal opportunity employer and encourages applications from qualified candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion, marital status, pregnancy, and maternity. We strive for an inclusive working environment where diverse knowledge and perspectives are valued. We may use resourcing tools as part of our recruitment process and welcome reasonable adjustments upon request. We will consider how candidates fit our values and how they align with the role.
As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.
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