Senior Manager, Global Sales Onboarding

Senior Manager, Global Sales Onboarding

IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really mattersat the Moment of Service. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we're flexible, we're innovative, and we're focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society's greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We're looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS.

Job Description

We're seeking a Senior Manager of Global Sales Onboarding to lead the transformation of how we onboard and activate sales talent across IFS and our partner ecosystem. This role is critical to delivering a best-in-class onboarding experience that reduces ramp time, reinforces seller confidence, and equips GTM teams to win faster.

The ideal candidate brings global experience designing and executing onboarding programs across complex sales organizations and partner channels, preferably in ERP / HCM or enterprise SaaS. You'll own the strategy and execution of our new 30 / 60 / 90+ day onboarding journey, as well as our revamped sales bootcamp experience for both IFS sellers and partners.

We're looking for a strategic thinker and strong program manager someone who thrives on bringing structure to scale, knows how to align onboarding to real sales behaviors and business milestones, and is passionate about coaching frontline managers and sellers through every phase of the ramp process.

Key Responsibilities

• Design and lead the global onboarding program for IFS and Partner sellers including pre-boarding, bootcamps, manager integration, certifications, and post-90-day learning reinforcement.
• Collaborate across GTM functions (Sales, PreSales, Partners, BDR, Marketing) to ensure onboarding journeys are tailored by role yet aligned to core selling motions and IFS methodology (6Box, DBVA).
• Build onboarding pathways that go beyond Day 90, aligning key behavioral indicators and learning milestones that track readiness through the first 612 months.
• Launch a fully refreshed onboarding and bootcamp curriculum globally inclusive of instructor-led training, scenario-based learning, and functional use cases that drive seller confidence in positioning IFS + Partner value.
• Manage onboarding logistics, pre-requisite tracking, communications, and briefing cadences across multiple time zones and business units.
• Partner with Frontline Managers to define their role in onboarding success including coaching expectations, grading rubrics, feedback loops, and 1 : 1 debriefs.
• Monitor program performance through clear KPIs : certification progress, participation, time to first deal, early attrition, and onboarding satisfaction.
• Coordinate closely with the Global Sales Enablement, Academy, and Sales Ops teams to ensure data, systems, and content are aligned for scale.

What Success Looks Like

What We're Offering

Qualifications

What We're Looking For

Additional Information

We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer