Jobility Talent Solutions is hiring : Instructional Designer in Madison

Base pay range $40.00 / hr - $44.00 / hr

Direct message the job poster from Jobility Talent Solutions

Client : A Global Customer Experience Technology Leader

About the Role

We’re looking for a creative and detail-oriented Instructional Designer II to join our client’s Global Customer Support Learning & Development team. In this role, you will design and develop engaging learning experiences that drive onboarding, skill development, and performance improvement across global support teams.

This is an exciting opportunity to apply your instructional design expertise to create innovative, digital-first learning solutions that empower teams in a dynamic, fast-paced environment.

Key Responsibilities

Design and develop eLearning modules, virtual instructor-led training (vILT) , microlearning , and interactive video content .

Apply instructional design methodologies and adult learning principles to create high-impact learning solutions.

Partner with Subject Matter Experts (SMEs) and stakeholders to gather, validate, and translate complex information into clear and engaging content.

Conduct learning needs analyses to identify gaps, define objectives, and determine appropriate delivery methods.

Build, test, and maintain eLearning courses using Articulate Storyline and Rise 360 .

Develop assessments and quizzes to measure learner engagement and readiness.

Manage learning projects, track deliverables, and maintain updates in Asana .

Collaborate with cross-functional teams to align learning strategies with organizational goals.

Stay current on learning technology trends and propose innovative design solutions.

Qualifications

Bachelor’s or Master’s degree in Instructional Design, Education, or related field .

3+ years of professional experience as an Instructional Designer or eLearning Developer.

Proficiency in Articulate Storyline, Rise 360 , and LMS platforms .

Experience with Adobe Creative Suite , Google Workspace , and other multimedia tools.

Strong understanding of ADDIE or SAM models and adult learning theory .

Excellent written and verbal communication skills.

Strong project management and organizational skills, with experience using Asana or similar tools .

A portfolio showcasing your instructional design work is highly preferred.

Why Join This Project

Fully remote contract role with a leading global brand.

Collaborate with a forward-thinking team focused on learning innovation and customer experience excellence .

Work on global-scale training initiatives that directly impact employee success and customer satisfaction.

#J-18808-Ljbffr