Faculty and Student Support Coordinator

Under the direction of the Associate Director of the Straus Degree Programs, this position manages and supports the 85+ academic law school classes that are administered through the Straus Institute each year and the faculty who teach those classes. These classes are held over 4 different terms and utilize faculty who often are commuting to teach in intensive formats from other parts of the country and around the world.

This person ensures that faculty and students are given the highest level of support. This person helps faculty with all of their class-related needs including book orders, syllabi, posting of class materials, copies of exercises, managing assignments, and that feedback is available for students. Since many of Straus courses are offered in the evenings and / or on weekends, this person also makes sure that faculty have support after regular business hours. This position helps faculty with travel arrangements when needed. Students rely on this person for assistance accessing class materials on Courses (and occasionally instructions on how to use other platforms), help with submitting final assignments and managing extension requests.

Duties

• Manage all faculty, from the point at which they are hired, regarding class logistics, timely submission of book orders / syllabi and creation of online class platforms for course materials. Ensure that faculty have support resources available to them when teaching.
• Provide guidance to visiting and adjunct faculty regarding University practices and travel arrangements; manage on-campus housing periodically and prepare and process faculty expense reimbursements in a timely manner.
• Assist the Executive Director of Operations with compiling the course schedules, making updates and ensuring the most current edition is posted for students. This position is also responsible for auditing all Straus courses in WaveNet for accuracy before students begin to enroll in classes.
• Prepare class materials / advanced reading assignments for students and assist those who are experiencing problems regarding how to access those materials.
• Manage student paper collection process, delivery of final papers / grading instructions to faculty and return of graded papers are submitted in a timely manner.
• Prepare class rosters for faculty; assist in monitoring attendance sheets and notify students who are in jeopardy of exceeding the maximum time allowed for absences.
• Prepare faculty payroll summaries (and manage unique payroll challenges) and course evaluation schedules; notify faculty when their class evaluations are available and how to access them on-line.
• Liaison with Law tech staff to coordinate classroom technology support. Evening and weekend hours may be required.
• Other duties as assigned.
• Uphold University mission through work performed.

The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Skills and Qualifications

Required : 1-2 years of experience working in an office environment; exceptional people, communication and organizational skills; ability to handle multiple tasks simultaneously and interact with a diverse student and applicant population; ability to multi-task and work independently as well as in a team-oriented environment; proficiency with standard Microsoft Office products, including Word, Excel, and PowerPoint; comfort with Google-based applications and other digital resources designed to facilitate information sharing and collaboration.

Preferred : Bachelor's degree in business, marketing, communications, education or related field; 3-5 years of experience working in an educational environment with student or faculty services responsibility and an understanding of graduate education; experience in cross-cultural communications and cultural sensitivity.

Qualified individuals should be able to show respect for workplace differences, and have the ability to work effectively with individuals from different backgrounds.

Offers of employment are contingent upon successful completion of a criminal, education, and employment screening. The University conducts such screenings in compliance with applicable laws and with the objectives of evaluating risk and supporting a safe environment for students, faculty, staff, and guests; safeguarding key University assets including people, property, information, and the University's reputation; and providing comprehensive job-related information to University leaders to enable them to make prudent hiring decisions. Qualified individuals with criminal histories will be considered for employment in compliance with applicable laws, including the Los Angeles County Fair Chance Ordinance.

This is a Regular, Nonexempt, 40 hour per week position.

Expected Pay Rate : $22.50 - $24.78 per hour

The above pay range reflects what Pepperdine University reasonably expects to pay for this position at time of posting. Actual compensation may vary based on relevant factors such as work experience, market conditions, education / training, and skill level. In addition to base pay, Pepperdine offers a robust and highly competitivebenefits package

Pepperdine is an Equal Employment Opportunity employer and does not unlawfully discriminate on the basis of any status or condition protected by applicable federal, state, or local law.

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