Job Description
Job Description
Join the Accounting team at G&W Equipment – Charlotte, NC
We’re looking for a detail-oriented, customer-focused professional to join our Accounting team as an Accounts Receivable / Collections Specialist. In this role, you’ll help manage account balances, follow up on payments, and resolve billing issues, while maintaining strong relationships with our customers and internal teams.
What you’ll be doing
- Review open accounts and follow up on outstanding balances
- Make professional outbound collection calls while maintaining positive customer relationships
- Resolve billing issues and payment discrepancies quickly and accurately
- Collect customer payments in line with due dates and company policies
- Identify and communicate issues contributing to account delinquency
- Track and monitor assigned accounts and prepare collection reports
- Follow up on payment arrangements and send correspondence as needed
What you bring
1+ years of Accounts Receivable, Business to Business collections experience preferredStrong analytical and problem-solving skillsAbility to stay organized and manage multiple priorities in a fast-paced environmentAttention to detail with a focus on accuracySelf-starter who can take initiative and follow through on critical tasksProficient in Microsoft Office, with intermediate to advanced Excel skillsA degree is preferred, but equivalent experience will also be consideredWhat we offer
Competitive pay with career growth opportunities401(k) plan with 100% company match up to 6%Annual Years of Service Bonus and annual discretionary bonusMedical (HSA and PPO options), dental, and vision insuranceCompany-paid short- and long-term disability coverageCompany-paid life insurance, with options to purchase moreA stable, family-owned company culture that values teamwork and long-term growthPowered by JazzHR
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