Training & Communications Specialist - Jefferson County Public Library

Training & Communications Specialist - Jefferson County Public Library

We are looking for a creative and collaborative Technology Training & Communications Specialist to help Jefferson County Public Library (JCPL) staff stay informed and empowered. In this role, you’ll design engaging training materials, craft clear communications, and share important updates through newsletters, emails, web content, and more. By supporting the work of our Technology and Digital Innovation (TDI) Division, you’ll play an essential part in helping employees learn, grow, and connect. If you’re passionate about making information accessible, enjoy translating complex ideas into simple, effective messages, and want to support the Library’s mission, this could be the job for you!

Job Posting Closes at 11 : 59PM on :

10 / 25 / 25

Division : Library Division

Management Level :

Individual Contributor

Scheduled Weekly Hours :

40

Benefit Eligibility :

This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement.

Hiring Range :

$79,920.59 - $103,896.77 Annually

Responsibilities

Perform moderately complex business analysis to develop and implement strategies to communicate plans, objectives and solutions of TDI. Assist in communicating the direction and strategies of the organization with teams and employees to promote the value TDI provides JPCL. Research and provide assistance with award nominations to recognize the successes of the services TDI and JCPL provides.

Design, develop and implement technical training programs for employees to improve skills. Conduct instructor‑led training and update course material as needed. Perform ongoing assessments of employee technical training needs. Develop videos or webinars to increase staff’s knowledge of TDI services and technologies. Administer eLearning and learning management tools. Maintain technical onboarding documentation and training to engage and make new employees aware of the tools available to them. Lead collaboration with project managers and subject‑matter experts (SME) to engage staff by coordinating training and communications on systems used by the employees. Provide guidance to SME’s on training development and delivery methodologies.

Design and deploy communication materials to organizations using various media including emails, newsletters, promotions, presentations and articles. Responsible for overseeing training content on the division websites. Work with staff to create awareness and engage county employees regarding the services and solutions available from TDI. Provide timely communications on upcoming changes and new technologies. Assist with communications to promote awareness and adoption of the tools and services provided by TDI.

Other duties as assigned.

Qualifications

Preferred :

Three years experience in developing corporate technical training materials and business analysis.

Work Experience : Minimum three years

Education & Licensing

Minimum of a bachelor’s degree or equivalent work experience.

Benefits

Standard benefits include dental, medical, vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement.

EEO & Accommodations

We strongly encourage candidates from all backgrounds, identities, and perspectives to apply, as we believe a diverse workforce is critical to fostering success and achieving our goals.

Accommodations Statement : We encourage people with disabilities to apply and are committed to providing reasonable accommodations throughout our hiring process. For assistance with applications, interviews, or other hiring‑related accommodations, contact careertalent@jeffco.us. This contact is for accommodation requests only and cannot provide application status updates.

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