Talent.com
IT Service Desk Tier 1 Technical Support
IT Service Desk Tier 1 Technical SupportINSPYR • Westmont, IL, US
IT Service Desk Tier 1 Technical Support

IT Service Desk Tier 1 Technical Support

INSPYR • Westmont, IL, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Employer Industry : Technology Solutions

Why consider this job opportunity :

  • Competitive pay ranging from $25 to $28 per hour
  • Comprehensive medical benefits and a retirement plan
  • Opportunity for career advancement and growth within the organization
  • Remote work flexibility
  • Focus on obsessive customer service and teamwork

What to Expect (Job Responsibilities) :

  • Provide remote user support services utilizing TeamViewer and the Ivanti ticketing system
  • Perform basic to intermediate-level troubleshooting, including password resets and hardware issues
  • Log, route, categorize, and escalate Incidents / Service Requests as necessary
  • Ensure effective communication regarding the status and resolution of incidents
  • Collaborate with team members and vendor support to resolve technical issues

    • What is Required (Qualifications) :

  • Minimum of 3 years of helpdesk experience in troubleshooting
  • Technical knowledge of Windows desktop and laptop hardware in a business environment
  • At least 1 year of Active Directory support experience
  • CompTIA A+ certification required
  • Strong problem-solving and effective communication skills

    • How to Stand Out (Preferred Qualifications) :

  • Microsoft certifications
  • 1+ year experience with Ivanti EPM
  • 1+ year of Exchange and / or Office 365 support experience

    • J-18808-Ljbffr

    serp_jobs.job_alerts.create_a_job

    It Service Desk Support • Westmont, IL, US

    Job_description.internal_linking.related_jobs
    IT Help Desk Support Analyst

    IT Help Desk Support Analyst

    Aqueity • Downers Grove, IL, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Aqueity is looking for a skilled IT Help Desk Support Analyst , who is responsible for handling service requests for our clients requiring IT support. The Help Desk Support Specialist will wor...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Senior System Administrator

    Senior System Administrator

    InsideHigherEd • Palos Hills, Illinois, United States
    serp_jobs.job_card.full_time
    Infrastructure & Network Services.Under general direction, the Senior System Administrator is responsible for reviewing the design, installation, maintenance, training, and support of Windows serve...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Service Desk Technology Support Analyst

    Service Desk Technology Support Analyst

    Sonoma Consulting • Elk Grove Village, IL, US
    serp_jobs.job_card.full_time
    Halo Group is a premier provider of IT talent.We place technology experts within.We offer a meaningful work environment for. We delight in helping our customers execute their digital vision.Halo Gro...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    DESKTOP SUPPORT

    DESKTOP SUPPORT

    Artech Information System LLC • Naperville, IL, US
    serp_jobs.job_card.full_time
    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report.Artech provides technical expertise to fill gaps in clients' immediate skill-se...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    IT Help Desk Specialist

    IT Help Desk Specialist

    Revel Staffing • Westmont, IL, us
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    A leading technology solutions provider in the engineering software industry is conducting a.This team supports a global workforce and drives secure, reliable IT operations across U.Serve as first-...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days
    IT Helpdesk Support Technician Tier II (Partial Remote)

    IT Helpdesk Support Technician Tier II (Partial Remote)

    Bowman Williams • Des Plaines, IL, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    We are an established Cloud & Managed Service Provider located in the greater Chicago area that supports various small to mid size businesses with their IT needs. We are committed to providing o...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    IT Help Desk Specialist

    IT Help Desk Specialist

    Gamma Technologies, LLC • Westmont, IL, US
    serp_jobs.job_card.full_time
    The IT Help Desk Specialist is Gamma Technologies' first line of technical support for its global end-users.The successful candidate possesses an aptitude for working with applications and systems ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    IT Service Desk Escalations Engineer - Tier 3 (on-site)

    IT Service Desk Escalations Engineer - Tier 3 (on-site)

    Aqueity • Downers Grove, IL, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Aqueity, a leading MSP, is looking for a skilled IT Service Desk Escalations Engineer - Tier 3 to join our growing team!. The IT Service Desk Escalations Engineer – Tier 3 is responsible ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days
    Service Desk Specialist

    Service Desk Specialist

    TAG - The Aspen Group • Chicago, IL, United States
    serp_jobs.job_card.full_time
    TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.Dental care, urgent care, veterinarian, and medical aesthetics. Working in partnership with inde...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Information Technology Support Engineer

    Information Technology Support Engineer

    TECEZE • Batavia, IL, United States
    serp_jobs.job_card.full_time
    We are looking for a dedicated and proactive On-Site IT Support Engineer to provide hands-on support for our local infrastructure, users, and critical systems. This role ensures smooth IT operations...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Help Desk Level 2 (Contract)

    Help Desk Level 2 (Contract)

    Blue Star Partners • Chicago, IL, US
    serp_jobs.job_card.full_time
    Strong potential for extension or conversion.Hours over 40 will be paid at Time and a Half).We are seeking an experienced Help Desk Level 2 professional to join our client's remote Application Oper...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    IT / Desktop Support / Help Desk / Field Support (Schaumburg) - Illinois, North America

    IT / Desktop Support / Help Desk / Field Support (Schaumburg) - Illinois, North America

    Axiom Technologies • Schaumburg, IL, US
    serp_jobs.job_card.full_time
    Global IT Services partner supporting medium to large-scale enterprises.Please visit our website for more information about what we do at www. We are looking for a capable resource to coordinate ran...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Helpdesk Support Level II+

    Helpdesk Support Level II+

    K2 Staffing, LLC • Oak Park, IL, US
    serp_jobs.job_card.full_time
    Our client is a leading IT Solutions Company in the.Help Desk Support Level II+ Technician.An IT Technician's role is to ensure system operation and functionality so that end users can accomplish b...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    IT Help Desk Specialist

    IT Help Desk Specialist

    The Plexus Groupe • Deer Park, IL, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    The Plexus Groupe is looking for candidates who dream big.Do you enjoy working with best-in-class solutions?.Do you want to be part of a company growing faster than ever? If so, th...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    T3 Service Desk Engineer

    T3 Service Desk Engineer

    WEBIT Services, Inc. • Naperville, IL, US
    serp_jobs.job_card.full_time
    As a Tier 3 Service Desk Engineer, you will serve as the highest level of technical support within our service desk team. You will handle complex technical issues, provide expert guidance, and colla...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    PM, Network, Help Desk, Application Support for Housing Authority

    PM, Network, Help Desk, Application Support for Housing Authority

    Management Applications, Inc. • Burbank, IL, US
    serp_jobs.job_card.full_time
    PM, Network, Help Desk, Application Support for Housing Authority.Managed IT Services and Network Management, Design and Implementation is seeking High-Level IT Professionals for the Housing Author...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    IT User Support Service Desk Support Tech

    IT User Support Service Desk Support Tech

    University of Chicago • Chicago, IL, US
    serp_jobs.job_card.full_time
    SSD Social Sciences Computing Services : Bradwell.SSD Social Sciences Computing Services : Bradwell.Social Sciences Computing Services provides the Social Sciences Division with direct support for re...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    SALES AND SERVICE

    SALES AND SERVICE

    Morris Trailer Sales Inc • Morris, IL, US
    serp_jobs.job_card.part_time
    FULL OR PART TIME SALES / SERVICE EXPERIENCE NOT NECESSARY BUT HELPFUL.WILL TRAIN IN ALL ASPECTS! CALL OWNER FOR INFORMAL INTERVIEW AT 815-954-9777 SUZANNE.serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted