Director DC Operations II - Shorewood, IL

Director DC Operations II

The Director DC Operations II is a senior leader at Bob's Discount Furniture responsible for fostering a culture that aligns with our values, supports exceptional customer experiences, and drives strategic direction across Operations (Distribution Centers, Delivery, and Transportation). This leader ensures efficient, scalable operations while developing future leaders and holding teams accountable for achieving company goals such as EBIT targets, profit margins, and operational excellence. Success in this role requires building strong relationships across the Home Office, intradepartmental teams, and external vendors while maintaining a Customer First culture that drives operational excellence, profitability, and continuous improvement.

What You'll Bring to Bob's

At Bob's Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by strategic leadership, technical expertise, strong problem-solving, and the ability to create an accountable, customer-focused culture.

Key Skills for Success

Core Competencies & Expertise

• Strategic Leadership : Ability to develop and execute large-scale supply chain strategies, including restructuring, technology adoption, and system implementations.
• Process Improvement : Demonstrated success implementing Lean, Six Sigma, or similar methodologies to optimize operations and drive efficiencies.
• Customer Experience : Commitment to improving supply chain processes to enhance Net Promoter Score (NPS) and overall customer satisfaction.
• Financial Acumen : Skilled in budget development, cost efficiency, and delivering EBIT targets.
• Analytical Problem-Solving : Expertise in root cause analysis, data-driven decision making, and performance measurement.
• Risk Management : Ability to assess labor needs, negotiate contracts, and manage vendor relationships to mitigate risks.

Preferred Competencies & Skills

Minimum Qualifications

Work Environment & Physical Demands

Who We Are

At Bob's, we have fun, love what we do, and are growing fast! With over 200 stores nationwide, we're committed to skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive.

How We Will Support Your Success

Our Culture & Core Values

We live by our values : Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun. These values guide everything we dofrom how we serve customers to how we grow our people.

Diversity is a Core Value at Bob's

At Bob's Discount Furniture, we want you to feel valued, appreciated, and free to be yourself. We're committed to building a team as diverse as the communities we serve and provide equal employment opportunities regardless of race, religion, gender, age, disability, veteran status, or any other protected category.

Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities : $140,800.00 - $176,000.00