Patient Care Coordinator

Company Description

Lunata Eyelid and Cosmetic Surgery is a boutique medical practice specializing in precise, light touch procedures that optimize the eyelids and brow without compromising the features of unique individuals. Led by Dr. Kasra Eliasieh, a board-certified ophthalmologist and plastic surgeon, we celebrate the vitality of all ages, genders, and ethnicities through our inclusive and tailored approach, building trust with each patient through attentive listening and high quality service. We pay attention to the details and want every patient to have a great experience. In the process, we believe we are helping to shape a new niche in the health and beauty industries where women especially feel empowered by their desire for beauty, connection, and sustainability at every phase of life. Small businesses exemplify what it means to operate with integrity, offering services and products that are thoughtfully crafted and rooted in respect for people and place.

Role Description

Lunata is looking for a warm and welcoming Patient Care Coordinator to join our practice in Berkeley, California. The PCC will have the opportunity to work with a small, collaborative team driven to build a reputation for high-quality, patient-centered care. Knowledge of medical insurance desired, but not requires. Get paid to bring your passion for health and beauty to work everyday, deliver a premium and elevated experience, and support longevity for both people and the planet.

Primary Responsibilities

• Responding to patient leads across phone, text, and web inquiries
• Providing information on cosmetic procedures and pricing
• Insurance verification, copays, and deductibles
• Creating new patient records
• Welcoming new and existing patients to the office
• Scheduling new patients, minor procedures, post-ops, and follow-ups
• Retail product presentation and sales
• Requesting patient reviews
• Creating content for social media

Qualifications

Salary and Benefits

We offer a competitive hourly wage of $26-$32 with benefits including health insurance, 401(k) matching, paid time off, and opportunities for growth within our practice and professional development more broadly.