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Staff Technical Program Manager

Staff Technical Program Manager

VirtualVocationsAurora, Illinois, United States
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A company is looking for a Staff Technical Program Manager (Reliability and Quality) - Remote.

Key Responsibilities

Own and define the Quality & Reliability Program, focusing on proactive practices and cultural expectations

Lead cross-functional programs to enhance reliability and quality across various teams

Establish and track Service Level Objectives (SLOs) and improve incident management processes

Required Qualifications

8+ years of program management experience, with at least 3 years in technical, reliability, or quality-focused domains

Strong understanding of system architecture and reliability engineering principles

Experience with SDLC models, CI / CD pipelines, and incident management tooling

Bachelor's degree in Computer Science, Engineering, or related technical field, or equivalent practical experience

Bonus : Experience in regulated or high-availability industries such as fintech or healthcare

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