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Bilingual Branch Manager

Bilingual Branch Manager

DC CREDIT UNIONWashington, DC, USA
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Join DC Credit Union as a Full Time Branch Manager and experience the excitement of leading a dedicated team at our Washington, DC location. This onsite role offers you the opportunity to bring your leadership skills to a vibrant community, making a difference in our members' lives. Bilingual in English / Spanish required for this role , as it allows you to connect with a diverse membership and enhance the customer experience. You'll thrive in an engaging environment that fosters professional growth and teamwork.

Apply today to be a part of a forward-thinking organization that values your unique contributions and empowers you to excel in the credit union industry.

What it's like to be a Branch Manager at Branch Manager

As a new Branch Manager at DC Credit Union, you will embark on an exciting journey of leadership and service. Your day-to-day expectations will include overseeing daily operations, ensuring a welcoming environment for members, and managing branch staff effectively. You will lead team meetings to foster communication and set goals, while also engaging with members to address their needs and inquiries. Training and mentoring your team will be vital to maintaining high service standards, especially since bilingual is preferred for this role to cater to our diverse clientele.

Expect to analyze branch performance metrics and implement strategies to enhance growth and member satisfaction. Your typical schedule will be Monday through Friday, from 9 : 30 am to 6 : 00 pm, allowing you to maintain a structured work-life balance while directly impacting our community in Washington, DC 20009.

Does this sound like you?

To excel as a Branch Manager at DC Credit Union, a combination of skills and experience is essential for success. A degree in business, accounting, or a related field, or equivalent is required, along with a minimum of five years of experience in the lending or member services area of a credit union or financial institution. This foundation will enable you to navigate complex financial landscapes effectively.

Strong decision-making capabilities are crucial, as you will be responsible for supervising subordinates and making key operational choices. Proficiency in relevant software and tools will also be necessary to streamline branch processes and enhance member services. Bilingual is preferred for this role, as it will allow you to communicate effectively with our diverse member base.

This position description is not a complete statement of all duties and responsibilities comprising your position but contains the essential facts needed to evaluate your role fairly.

Knowledge and skills required for the position are :

  • Degree in business
  • accounting or related field
  • or equivalent
  • and a minimum of five years experience in
  • the lending or member services area of a credit union or financial institution. Ability to make decisions and
  • supervise subordinates effectively.
  • This position description is not a complete statement of all duties and responsibilities comprising your
  • position. It contains only the facts necessary to evaluate your position on a fair basis.

Our team needs you!

If you think this role will suit your needs, great! Applying is a piece of cake. Good luck - we're excited to meet you!

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Branch Manager • Washington, DC, USA

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