Customer Service Specialist

A company is looking for a Customer Service Specialist I to handle customer inquiries and support services.

Key Responsibilities

Respond to customer inquiries and troubleshoot issues related to accounts and services

Process payments and provide information about resources and account details

Assist with training new hires and perform administrative tasks as needed

Required Qualifications

Associate's degree in business, finance, communication, marketing, or related field, or relevant experience

Strong computer skills, including proficiency in Word, Excel, and email

Ability to work two evening shifts per week and one Saturday shift every five weeks

Professional phone presence and ability to handle stressful conversations

Strong typing skills