Inside Technical Sales Support - Hybrid (Houston, TX)

Job Description

Job Description

Inside Technical Sales Support – Hybrid (Houston, TX) Strongly Prefer Candidates with Critical Power / Electrical and or Industrial experience

Power Storage Solutions

Who We Are

Power Storage Solutions is a leader in stored energy solutions for telecommunications and industrial applications. We are at the forefront of the battery industry, driving innovation and sustainability. Our team is dedicated to providing high-quality battery solutions that power the future. We have four facilities strategically located across the USA to enable our nationwide service operations and installation presence. The company is headquartered in Dallas, TX. With unmatched experience in critical power backup and battery systems, we are the premiere provider for reliable energy storage, UPS procurement, and DC power products. We continue to grow by ensuring all employees possess core competencies : product knowledge, customer focus, safe work habits, teamwork, engagement, ethical behavior, and strong communication skills.

About the Role

We are seeking a detail-oriented Inside Technical Sales Support professional for our Houston, TX location. This is a hybrid role -three days remote and two days in-office each week, with flexibility at the discretion of your manager.

In this role, you will be a key partner to our Sales Account Managers, ensuring a seamless sales support experience from initial inquiry to final quote. You'll analyze service reports, prepare proposals, coordinate across departments, and maintain accurate CRM records, all while delivering a high-quality customer experience.

Key Responsibilities

Generate accurate service and equipment quotes based on defined project scopes

Analyze service reports and technician notes to identify follow-up opportunities

Maintain CRM (Acumatica) with up-to-date customer activity and pipeline data

Collaborate cross-functionally with Field Service, Engineering, Purchasing, and Accounting

Communicate professionally with clients and escalate urgent concerns appropriately

Streamline internal workflows using Microsoft tools (Forms, Teams, Power Apps, etc.)

Support administrative needs such as documentation, renewals, and compliance paperwork

What You Bring

2+ years in technical sales or inside sales support (electrical / industrial systems preferred)

Familiarity with UPS systems, DC power, or critical power infrastructure a plus

Strong organizational skills and attention to detail

Proficiency in Microsoft Office (Excel, Outlook, Word) and CRM platforms

Basic understanding of electrical terminology a plus

Associate's or Bachelor's degree preferred

Compensation & Career Path

Base salary : $65,000 – $85,000 (commensurate with experience and region)

Commissions available on top of base salary

Annual performance reviews and company-sponsored training in power systems

Clear career path into Strategic Sales Manager , a high-earning client-facing role

What's in It for You?

Power Storage Solutions prides itself on taking care of our employees. We offer 401(k) with company matching, excellent medical, dental, vision, and supplemental life insurance plans, company-paid life insurance, paid holidays, vacation, and PTO. We recognize talent and promote from within, and provide world-class training and technology. We offer a rewarding career with room to grow and the opportunity to help shape the future of clean energy.

If you're driven, detail-oriented, and eager to grow, we want to hear from you.