Quality Manager

Overview

Avery Dennison Corporation (NYSE : AVY) is a global materials science and digital identification solutions company. We design and develop labeling and functional materials, RFID inlays and tags, software applications that connect the physical and digital, and offerings that enhance branded packaging and carry or display information to improve the customer experience. The company serves industries worldwide and employs approximately 35,000 people in more than 50 countries. Our reported sales in 2024 were $8.8 billion. Learn more at www.averydennison.com.

Job Description

The Quality Manager is a member of the Plant Leadership Team reporting directly to the Plant Manager. This role is responsible for planning and directing the activities of the Quality Team and key initiatives for the Cleveland Films Facility and Building 19. The Quality Manager will partner with technical teams to formulate, recommend and direct research and development programs to meet organization needs for quality improvement and cost reduction of both existing and new products and processes. The incumbent will facilitate the transfer of technologies throughout various areas of the organization, evaluate new products, review and analyze technical literature, and stay current on related issues and data.

Responsibilities

• Lead, coach and develop quality team members to achieve peak performance.
• Attract, retain and develop high potential talent.
• Develop and execute a cross functional plan to deliver site quality objectives (claim rate, claim dollars, claim responsiveness, customer satisfaction goals, ISO compliance, etc.).
• Update strategy deployment documents weekly.
• Personally complete lot trace, containment and claim investigation activities.
• Personally lead claim investigations.
• Lead calls with internal and external customers and suppliers.
• Support product qualification, manage quality training, create and track metrics for overall rejection rate and continuous improvement for all products tolled for internal customers in the Avery Dennison network.
• Develop and improve the off-machine inspection and testing plan, and manage inspections, lab testing and calibrations.
• Lead site internal Corrective Action process.
• Complete corrective actions for customers and in response to internal / external audits.
• Provide on-call quality support; monitor production runs.
• Complete supplier audits.
• Enter claims to suppliers, request corrective actions and audit the effectiveness of corrective actions.
• Responsible for internal and external audit follow-up to gain and maintain ISO and FSC compliance.
• Become a trained ISO and FSC lead auditor of LGM-NA, and lead two audits per year.
• Actively participate in bi-weekly quality meetings to share best practices.
• Complete Document Change Requests associated with DIV PR, WI, DOCs.
• Maintain site document control and training objectives.
• Actively support Management of Change and Temporary Operating Deviation processes for sites.
• Work with product design teams to ensure new products meet quality expectations.
• Instill a quality culture that aggressively identifies and solves quality-related issues.
• Lead cross-functional project teams and collaborate with all functions, levels of the organization, customers and suppliers.
• Develop, maintain, and ensure compliance with quality assurance programs, policies, processes, and procedures under ISO 9001 : 2015.
• Interact regularly with engineering, manufacturing and commercial functions to establish quality standards for raw material, work in process and finished products and ensure sufficient process capability to consistently meet those standards.
• Deliver short-term and long-term results to develop and maintain the organization's credibility and create opportunities for the function to add value.
• Use business trends and customer needs to develop and manage divisional strategy and create a team operating plan with actionable goals to create competitive advantage.
• Travel to customers, suppliers, and to support internal audits (10%).

Qualifications

Additional Information

The salary range for this position is $125,425 - $150,700 per year. The hiring base salary range represents what Avery Dennison reasonably expects to pay for this position as of the date of this posting. Actual salaries will vary within the range based on skills, experience, education and training, and location, as well as job scope and complexity, responsibilities, and travel requirements. Avery Dennison reserves the right to modify this information at any time, subject to applicable law.

All qualified applicants will receive consideration for employment without regard to race, religion, protected veteran status, or other protected status. EEOE / M / F / Vet / Disabled. All information will be kept confidential according to EEO guidelines.

Reasonable Accommodations Notice

If you require accommodations to view or apply for a job, alternative methods are available. Please contact 440-534-6000 or NA.TA.Operations@averydennison.com to discuss reasonable accommodations.

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