Compliance Complaints Specialist III

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The Compliance Complaints Specialist III works directly with a Compliance Manager to meet the requirements of the assigned regulatory area of the Compliance Management Program which includes researching, reviewing, and interpreting existing / pending laws and regulations. The Compliance Specialist III provides assistance to management in order to maintain a quality compliant culture.

Essential Duties And Responsibilities

• Maintain a process for the proactive, accurate, and timely dispositioning, evaluation, resolution, and escalation of complaints.
• Researches, reviews, and interprets existing laws and regulations relative to each complaint.
• Assists the Compliance Manager in establishing and modifying standards, policies, and procedures which affect compliance.
• May develop and maintain training and awareness programs for assigned regulatory function to ensure the company is meeting the requirements of the regulation.
• Works directly with the Compliance Manager to meet the requirements of the Compliance Management Program, which includes associate training, conducting internal assessments, and board reports.
• Provides ongoing assistance and support to the Compliance Manager in administrative responsibilities.
• Provides input relative to compliance and regulatory matters.
• Ensures that all departmental documents and activities are performed in compliance with applicable laws, regulations, policies, and procedures as applicable to this position, including completion of required compliance training.
• Performs other duties and responsibilities as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

Skills

Education And / Or Experience

Specialized Training

Other Qualifications (including physical requirements)

Equal Employment Opportunity Information : Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications.