Student Services Coordinator

Posting Number : S14200P

Working Title :

Student Services Coordinator

Department :

Terry-Ugrad Stdnt Srvcs & Corp

About the University of Georgia :

Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state’s flagship university (https : / / www.uga.edu / ) . The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.

Posting Type : External

Retirement Plan : TRS

Employment Type : Employee

Benefits Eligibility :

Benefits Eligible

Full / Part time : Full Time

Additional Schedule Information :

Typically, Monday through Friday 8 : 00 am – 5 : 00 pm

Advertised Salary :

$41,000 + commensurate with experience

Posting Date : 09 / 29 / 2025

Open until filled : Yes

Proposed Starting Date :

10 / 26 / 2025

Location of Vacancy :

Athens Area

EEO Policy Statement :

The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( hrweb@uga.edu ).

USG Core Values Statement :

The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https : / / www.usg.edu / policymanual / section8 / C224 / #p8.2.18_personnel_conduct .

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https : / / www.usg.edu / policymanual / section6 / C2653 .

Classification Title :

Student Services Assistant I

FLSA : Non-Exempt

FTE : 1.00

Minimum Qualifications :

High school diploma or equivalent

Position Summary :

The Student Services Coordinator reports to the Assistant Director of Corporate Engagement and plays a vital role on the Undergraduate Student Services (USS) team, supporting student success initiatives within the Terry College of Business. This position is responsible for delivering high-quality, personalized customer service to a wide range of constituents.

Key responsibilities include serving as the program manager for the Terry Peer Interview Coaching (TPIC) initiative, overseeing all aspects of its daily operations. The coordinator also manages the scheduling, coordination, and execution of Business Learning Community tours for prospective undergraduate students, their families, and distinguished visitors.

This role requires strong systems and data management skills, as well as the ability to analyze and improve operational processes essential to program success. The ideal candidate will be a self-starter capable of working independently, building effective relationships with internal and external stakeholders, identifying needs, solving problems proactively, and making informed decisions to support team and organizational goals.

Knowledge, Skills, Abilities and / or Competencies :

• Strong verbal and written communications skills
• Strong interpersonal skills
• Desire and ability to take the initiative
• Problem solving.
• Ability to use discretion with confidential information
• Excellent relational ability to work with and influence others

Physical Demands :

Is driving a responsibility of this position? :

No

Is this a Position of Trust? :

No

Does this position have operation, access, or control of financial resources? :

No

Does this position require a P-Card? :

No

Is having a P-Card an essential function of this position? :

No

Does this position have direct interaction or care of children under the age of 18 or direct patient care? :

No

Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) :

No

Credit and P-Card policy :

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website .

Background Investigation Policy :

Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website .

Duties / Responsibilities :

Terry Peer Interview Coach (TPIC) Program Management

Percentage of time : 45

Duties / Responsibilities :

BLC Tour Scheduling and Management

Percentage of time : 45

Duties / Responsibilities :

Student Services Support

Percentage of time : 45

Duties / Responsibilities :

Other Duties as assigned

Percentage of time : 45

For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.

Recruitment Contact Name :

Sharen Phinney

Recruitment Contact Email :

sphinney@uga.edu