Program Manager

Job Description

Job Description

Salary : SUMMARY :

The program manager is responsible for the daily management and supervision of the program operations. The Program

manager will be responsible for overseeing and developing the treatment facilities through such tasks as hiring,

evaluating, scheduling and supervision of CDCA staff and daily facility operations / programming.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

1. Ensure that the activities of this position and relevant programs are consistent with the mission, vision and values

of the corporation.

2. Plan, develop, coordinate, and supervise the delivery of client care services in accordance with the standards of

practice and professional ethics.

3. Hire, manage, supervise and train assigned employees.

4. Support and mentor staff members through the initial and continuous stages of the training process.

5. Ensure the competition of scheduled activities including but not limited to intakes, random drug screens, room

searches, emergency drills in accordance with standard operating procedures.

6. Supervise the daily activities of the facility to include clients task assignments, CDCA / RM task assignments,

recreation, visitation and mealtimes.

7. Intervenes as necessary to protect clients from injuring self, other clients or staff members in accordance with

company policy.

8. Effectively communicate emergency situations in a timely manner to co-workers, supervisors and clients.

9. Completing all documentation as required.

10. Conduct or ensure completion of all daily facility documentation. Inclusive of assessments, Individualized service

plans, Progress notes, orientation, case management, Prior authorizations, Discharges and anything else

assigned.

11. Maintain and ensure adherence to the confidentiality and dissemination of client information in accordance with

42 CFR.

12. Provide / supervise individual or group counseling and engagement of clients in facility.

13. Provide / supervise community outreach and case management to primary clients.

14. Participate in curriculum development and supervision of clients.

15. Assist clinical director in making Level of Care, Mental Health and transfer referrals of client population.

16. Participate in and ensure the completion of Daily clinical staffing.

17. Consistently adhere to, enforce and implement corporate and program policies and procedures, keeping current

any changes in standard requirements.

Job Description : Program Manager 1 Effective : 6 / 2 / 2025

ADDITIONAL DUTIES AND RESPONSIBILITIES :

Performs other duties as assigned by Supervisor.

REQUIRED QUALIFICATIONS :

1. Combination of experience and education normally represented by High School Diploma with 1-2 years relevant

work experience required.

2. Must be able to form good working and therapeutic relationships.

3. Must be organized, detail oriented and the ability to maintain confidentiality.

4. Must have competent oral, written and interpersonal communication skills.

5. Knowledge of computers and familiarity with Microsoft Office.

6. Experience working with a team of professional staff is desirable.

7. Must be 18 years of age, hold a valid state Drivers License, and have an acceptable driving record as determined

by company guidelines and verified by an MVR check.

ESSENTIAL KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS :

1. Must demonstrate the ability to effectively function as a team member.

2. Must demonstrate the ability to effectively manage multiple tasks concurrently.

3. Must possess and demonstrate exceptional communication and organizational skills.

4. Must demonstrate the ability to exercise discretion and independent judgment customarily and regularly in

significant matters.

5. Must demonstrate the ability to relate with empathy and sensitivity to staff, clients and the community.

CERTIFICATIONS, LICENSES AND REGISTRATIONS :

• CPR / First Aid
• Valid Drivers License

PHYSICAL DEMANDS :

Described here are representative of those that must be routinely met by an employee to successfully perform the

essential duties of this position. Reasonable accommodation may be made to enable qualified individuals with disabilities

to perform the essential duties.

Ability to lift up to 25 pounds.

Ability to perform job responsibilities in a facility with multiple levels and without elevator or mechanical

transportation.

Operates a computer and keyboard.

Operate Motor Vehicle

WORKING CONDITIONS :

Working conditions described are representative of those that must be met by an employee while performing the essential

duties of this position. Reasonable accommodation may be made to enable qualified individuals with disabilitis to perform the essential duties

Indoor environment

Frequent interaction ad contact with others