Job Description
Job Description
Position : Case Manager II-III FSS [1276]
Program : Amarillo, Texas – Family Support Specialist (FSS)
Salary range :
Case Manager II : $43,305.60 Annually
Case Manager III : $46,009.60 Annually
Shift available : Full-time
At Texas Panhandle Centers (TPC), you’ll be part of a caring team dedicated to making lives better for over 10,000 individuals and families each year across the Texas Panhandle. As a non-profit, TPC provides a wide range of services from mental health and substance use support to intellectual and developmental disability care, empowering clients of all ages to achieve dignity and independence. With seven service centers located throughout the region, our staff work together with our clients to achieve our mission to create an accessible system of care that supports individual choice and truly make a difference. We invite you to join us in our vision of “Making Lives Better!”
Essential duties and responsibilities of the Family & Youth Specialist :
- Staff will maintain ethical and professional communications at all times using respectful Trauma-Informed Care language
- Serves as a Family Support Specialist for TPC's Family and Youth Success Program providing care to family and youth
- Direct Care position that will be responsible for screening and assessment, crisis intervention, family and individual skills training using evidenced based curriculum, and providing community outreach
- Provide services via phone & face-to-face, in both home and community-based settings
- Spend at least half of his / her working time directly working with the youth, family, and / or family supports
- Provide services in Amarillo and in the regional areas of the Texas Panhandle as needed
- Adheres to TPC Business Code of Conduct and reports concern if ethical and / or business standards defined in the code are compromised
Required qualifications of the Family & Youth Specialist to be successful in the job :
Bachelor’s degree from an accredited college or university with a major in psychology, sociology, social work, counseling, or other related human services fieldMinimum one (1) year work experience directly working with at-risk youth and familiesFor Case Manager II, minimum one (1) year of experience in behavioral health case managementFor Case Manager III, minimum two (2) years of experience in behavioral health case managementGraduate work may be substituted for up to one (1) year of experienceEmployees may be required to utilize their personal mobile phones for two-factor authentication (2FA). Full statement under Informational Documents : www.texaspanhandlecenters.org / careersMust have a valid Texas driver’s license and be insurable under agency vehicle policyMust be 18 years of age or olderPreferred qualifications of the Family & Youth Specialist to be successful in the job :
BilingualLicensureAt TPC, passion and meaningful work are rewarded! We offer employees :
Click here for TPC’s FY2026 Summary of Benefits501(c)(3) designation – you can apply for the Public Service Student Loan ForgivenessRobust benefit offerings – Urgent Care visits for a low $10 co-pay, Medical, Dental, and VisionEmployer paid life insurance (1.5 times employee’s salary)Staff automatically enrolled into a 457 Retirement Account at 1% of their annual salary. Employer match 1% higher than employee’s contribution up to 6% in the 403(b) or 457 Retirement Savings PlanPaid time off – PTO accrual, HolidaysOne (1) annual Mental Health Floating Holiday, one (1) annual Celebrate Diversity Floating Holiday, and one (1) annual A Day to Remember Floating Holiday available to staff after 90 days of employmentAdditional Supplemental Coverage available i.e. Disability, Accidental, Cancer, Critical Care, and Section 125 Flexible Spending Account PlanTeladoc – gives you or your immediate family members in the household access to a medical provider free of charge via telephone or videoEmployee Assistance Program (EAP) – gives you or your immediate family members in the household access to behavioral health, financial, and legal counseling in person or via telephone