Student Services Analyst

Student Services Analyst

Job ID : 321847

Location : Estrella Mountain Comm College

Full / Part Time : Full Time

Regular / Temporary : Regular

Salary Range

$52,525.00 - $68,282.00 / annually, DOE

Grade

114

Work Schedule

Monday - Thursday, 9am - 6pm & Friday, 8am - 5pm; some evenings and weekends may be required

Summer Hours : Monday - Thursday, 7am-6pm

Work Calendar

12 Months

Maricopa Summary

10 Colleges. Unlimited Opportunities.

The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision- creating excellence in education for a better world.

We focus on people-not profits.

With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college.

We don't just support our community-we help build it.

We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact.

We believe our employees are our most valuable asset.

Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix.

Join us in making a real difference in the lives of over 140,000 college students each year.

Benefits

Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD :

Affordable and Comprehensive Benefits Package :

• Nationwide Medical, Dental, and Vision Coverage
• Paid Time Off : Vacation, Sick Leave, and Personal Time
• 20 Paid Observed Holidays
• Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage
• Arizona State Retirement System (ASRS) Pension , including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions
• Optional Retirement Plans : 403(b), 457(b), Roth 403(b), Roth 457(b)
• Tuition Reimbursement for employees and dependents
• Annual Professional Development Funding
• Flexible Work Schedules

Employee Health & Wellness Programs :

Job Summary

Estrella Mountain Community College (EMCC) is hiring a Student Services Analyst. This position works within the Admissions and Records Department, is responsible for performing professional-level student services work, which requires independent evaluation and analysis of issues and judgment to select and apply standard techniques, procedures, policies, and criteria to resolve problems and make recommendations.

Essential Functions

A and R Functions

National Student Clearinghouse Processing

(30%)

A and R Graduation Responsibilities

Assures that graduation supplies, diploma covers, cords, etc. are maintained at an adequate level

Provides athletic eligibility support to Student Life

Researches and assists in analyzing and interpreting Policies and Procedures

(30%)

In partnership with the division Leadership Team, coordinates workflow for employees

Provides support to staff for more technically complex issues

Provides daily processing updates to employees (as needed)

Advisement and A and R function for these students is included

(10%)

Minimum Qualifications

Bachelor's Degree from a regionally accredited institution and two (2) years of full-time equivalent student services or college teaching experience, or experience coordinating, administering, planning, or evaluating programs.

OR

Associate's degree from a regionally accredited institution and four (4) years of full-time equivalent student services or college teaching experience, or experience coordinating, administering, planning, or evaluating programs.

An equivalent combination of the conferred degree and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered.

Desired Qualifications

A. Two (2) years of experience working in a team environment

B. Two (2) years of experience working with multi-cultural student populations

C. Two (2) years of customer service experience with a high degree of public contact including, but not limited to in-person, telephone, e-mail, text, and / or chat.

D. One (1) year experience working in higher education student services I.e. advisement, counseling, admissions, procedures including, online Student Information System (e.g., PeopleSoft) and working with federal and state requirements (e.g., lawful presence / residency determination)

E. One (1) year of experience working in an educational environment providing support services in higher education.

Special Working Conditions

May be required to work at multiple sites or locations

Work Schedule Varies

May be required to work evenings and weekends

i.e. Monday - Thursday, 9am-6pm Fridays 8am-5pm

May be required to lift or carry up to 25lbs with or without a reasonable accommodation

May be required to sit for a prolonged period of time, viewing a computer monitor

Users of campus vehicles must meet district minimum standards regarding driving : ?id=6565464&targetURL=Users of campus vehicles must meet district minimum standards regarding driving : ?id=6565464&targetURL=Users of campus vehicles must meet district minimum standards regarding driving : regulations / admin-regs / section-4 / 4-14[3] [4]

Additional Considerations :

Providing coverage at off-site locations and the ability to pass a fingerprint clearance process may be required (i.e. WestMEC).

How to Apply

Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application.

Additional materials will not be accepted after the job posting has closed.

Missing materials or incomplete employment history will not be considered.

Please ensure your materials clearly provide the following information.

Posting Close Date

Open until filled

Estimated first review on September 30, 2025

Must apply by 11 : 59 P.M. on September 29 , 2025 , to be considered

If unsuccessful in finding a candidate during the initial review a subsequent review date will be determined

EEO, Title IX, & Clery Act

Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

Title IX of the Education Amendments of 1972, states : "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."

The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.

The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.

To apply, visit ?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=321847&PostingSeq=1

jeid-0c2285eb376cb846abb35c6e35809399