Director of Data Center Operations
Join a leading global data center developer seeking a Director of Operations to enhance operational performance across various campuses. This pivotal role focuses on ensuring exceptional service delivery, operational excellence, and readiness for upcoming site launches while promoting a robust safety culture.
Key Responsibilities
- Lead, mentor, and develop campus managers and site operations teams to strengthen operational capabilities.
- Ensure operational consistency across multiple sites through effective maintenance, incident, and change management practices.
- Act as the primary escalation point for campus managers while encouraging local problem-solving.
- Oversee comprehensive campus go-live readiness, addressing staffing, processes, and budgets effectively.
- Collaborate with internal teams (Delivery, Finance, Security, Supply Chain) to streamline operations and enhance service delivery.
- Cultivate strong customer relationships, ensuring satisfaction and fostering long-term success.
- Efficiently manage budgets while upholding high service quality standards.
What We're Looking For
5+ years of leadership experience in mission-critical MEP environments, preferably within hyperscale data centers.Bachelor's degree in Engineering, Facilities Management, or a related field (or equivalent experience).In-depth knowledge of data center infrastructure, including mechanical, electrical, and plumbing systems.Strong expertise in incident and change management processes.Proven track record of leading diverse, multi-site teams in dynamic environments.Outstanding communication and stakeholder management skills.Willingness to travel up to 25% as needed.This is an exceptional opportunity to assume a senior leadership position within a rapidly expanding global data center platform, driving operational excellence across multiple high-profile campuses.