Supervisor, Contact Center

As a Supervisor in our Contact Center, you will oversee the day-to-day operations of the customer service team, ensuring that all customer inquiries and issues are handled efficiently and effectively. You will play a key role in driving exceptional customer service and maintaining the high standards of {EMPLOYER-DESC}. This position demands a proactive approach to team management, a deep understanding of customer service metrics, and the ability to inspire and lead a dynamic team.