Fulfillment Center Supervisor
Wantable is seeking a hands-on, people-first Fulfillment Center Supervisor to lead our dynamic 3rd shift team at our Milwaukee-based Fulfillment Center. In this critical, overnight role, you'll supervise associates handling the picking, packing, and returns of curated fashion ordersensuring accuracy, efficiency, and team success during off-peak hours.
This role is ideal for someone who thrives in fast-paced environments, embraces operational excellence, and motivates teams through positive leadership.
Key responsibilities include :
- Lead the team : supervise fulfillment center associates in executing nightly picking, packing, and returns processes.
- Operational flow : create and maintain efficient workflows by assigning tasks, monitoring performance, and aligning shift activity with daily goals.
- Coaching & development : train new team members, provide ongoing coaching, and help tenured associates continuously grow.
- Quality control : monitor work for precision, order accuracy, and compliance with SOPs. Uphold high standards in neatness and timeliness.
- Workforce management : track time & attendance, manage schedules, approve breaks, and support associate needs during the shift.
- Issue resolution : maintain team harmony and act quickly to resolve interpersonal or operational conflicts.
- Cross-department collaboration : work closely with leadership and other shift supervisors to ensure seamless handoffs and issue reporting.
- Reporting : complete daily reports and provide insight into trends, bottlenecks, and shift performance.
- Facility oversight : open and close the warehouse as needed; ensure shift safety and cleanliness.
- Step up : serve as acting fulfillment center manager when required.
- This job description is not all-inclusive. Duties, responsibilities, and activities may change at any time with or without notice.