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Remote Team Leader

Remote Team Leader

VirtualVocationsIndependence, Missouri, United States
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A company is looking for a Team Leader Remote.

Key Responsibilities

Evaluate and coach Customer Service Advisors' performance and develop talent

Monitor real-time adherence to call activities and track key metrics

Drive a culture of accountability and continuous improvement within the team

Required Qualifications

Proven track record in performance management and coaching effectiveness

Dependable with strong organizational and time management skills

Ability to analyze results and make data-driven decisions

High school diploma or GED and at least 18 years old

Successful completion of a criminal background check

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