IT Desktop Support Specialist

RAYUS now offers DailyPay! Work today, get paid today!

The pay range for this position is $23.48 - $33.95 based on direct and relevant experience.

RAYUS Radiology is looking for an IT Desktop Support Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As an IT Desktop Support Specialist, you will be responsible for providing IT support to end-users in a radiology healthcare environment, ensuring that medical professionals and staff have reliable access to critical desktop systems, software, and medical imaging platforms. This position is full-time, working Monday through Friday, 8am - 4 : 30pm, with occasional weekend on call rotation.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

(25%) Medical Imaging Systems and End-User Support

• Provide timely and effective technical support to radiologists, technicians, and healthcare staff for all desktop, laptop, workstation and mobile device issues, including hardware and software troubleshooting
• Assist with the installation, configuration, and troubleshooting of radiology-specific software (e.g., PACS (Picture Archiving and Communication System), RIS (Radiology Information Systems)
• Ensure imaging devices are functioning correctly and accessible to end-users

(40%) Hardware / Software Mgmt., Troubleshooting, Problem Resolution, System Maintenance &

Updates

(15%) Documentation and Reporting / Incident and Request Management

(10%) HIPAA Compliance

(5%) User Training

(5%) Other duties and projects assigned

Required :

Preferred :

RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible.

We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services! RAYUS Radiology is an EO Employer / Vets / Disabled.

We offer benefits (based on eligibility) including medical, dental and vision insurance, 401k with company match, life and disability insurance, tuition reimbursement, adoption assistance, pet insurance, PTO and holiday pay and many more! Visit our career page to see them all www.rayusradiology.com / careers.