Senior Manager, Inside Sales (Hospitality)

Inside Sales Manager

Must reside in the state(s) specified above. This position is only open to residents in the state(s) specified above. Candidates must be within a comfortable driving distance of our facility to be considered.

New Braunfels, TX - 1511 Common St, New Braunfels, TX 78130

Jacksonville, FL - 9000 Southside Blvd, Jacksonville, Florida 32256

Preferred Qualifications

• Proven experience leading leaders (i.e., managing Inside Sales Managers or equivalent), with a strong track record of driving performance across distributed sales teams.
• Understanding of Inside Sales operations, preferably within B2B or distribution environments serving the multifamily or property management industry preferred.
• Demonstrated ability to develop and execute strategic sales plans that align with corporate goals and drive measurable revenue growth.
• Skilled in leveraging data and CRM tools to monitor KPIs, forecast accurately, and guide performance-based decision-making.
• Experience leading change management initiatives and implementing sales process improvements.
• Adept at coaching and developing leaders, fostering a high-performance culture with a focus on accountability, engagement, and succession planning.
• Familiarity with multifamily customer needs and buying behaviors, including property management, maintenance, and procurement dynamics.
• Excellent communication, executive presence, and stakeholder management skills, with a focus on influencing across levels.

Job Summary

Responsible for managing the day-to-day operations of the inside sales function. Provide high level customer service while maximizing sales and gross profit. Ensure customers receive prompt and efficient service. Maintain profitability through report analysis, identification of trends, issue resolution and implementing solutions.

Major Tasks, Responsibilities, and Key Accountabilities

Nature and Scope

Work Environment

Education and Experience

Our Goals for Diversity, Equity, and Inclusion

We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.

Equal Employment Opportunity

HD Supply is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.