Head of Ecommerce

About the job

Posh Peanut is one of the fastest-growing DTC brands in the children's apparel space, loved by millions of families around the world. We specialize in ultra-soft, premium bamboo apparel for babies, kids, and families-known for our bold prints, elevated details, and signature Päpook® fabric. Built from a small LA-based business into a household name, we're driven by creativity, passion, and the mission to make every moment with your little ones feel magical. If you're excited by fast growth, big ideas, and building something extraordinary, we'd love to hear from you!

Location : Glendale, CA

Position Overview

The Head E-commerce is responsible for the day-to-day operations of poshpeanut.com, and will help lead the growth of the business with a strong background in driving user experience, conversion optimization, and performance.

This role requires a highly organized self-starter who has a thorough understanding of online platforms and a proven track record for managing complex digital projects in an iterative, fast-paced environment. Heavy collaboration and coordination with key cross-functional team members is also required to ensure onsite content achieves cohesive storytelling. Must have Shopify experience.

Responsibilities

• Own and execute Posh Peanuts E-commerce roadmap. This position will manage multiple direct reports including a Web Developer, Shopify Plus Admin, Database Administrator and more.
• Develop, test, and scale strategies to increase new customer acquisition, average order value (AOV), and customer lifetime value (LTV).
• Oversee implementation and successful execution of weekly marketing content, product launches, and strategize to improve on-site experience
• Responsible for all site promotions, A / B testing, CRO, execution and strategy
• Oversee daily site maintenance to ensure a smooth, frustration-free customer experience
• Manage web dev agency partner(s), and external relationships for website optimization
• Optimize and increase conversion rate
• Use web analytics, customer insights, industry trends and customer service feedback to inform future iterations of .com experience
• Owns site navigation and product creation, to ensure best in class product experience
• Stays abreast of any industry-wide trends, changes and tools / technologies being used for UX / UI
• Implement processes and strategies to improve web production tasks and projects such as product activation, quality assurance, merchandising, promotions / sales, on-site search maintenance, and marketing content implementation
• Act as brand stakeholder for all internal business tool improvements and operational communications
• Establish cross-functional partnerships with Copy, SEO / Digital Marketing, Planning, Marketing, IT, Merchandising, and Creative teams
• Lead the implementation of key website initiatives (e.g., bundle builder) and other high-impact projects
• Skills and Qualifications
• 5+ years experience as an E-commerce Manager
• 4+ years experience working within Shopify Plus
• Bachelor's Degree in related field or industry equivalent experience
• Successful track record in Ecom project management and leading day-to-day operations in an entrepreneurial environment
• Proficient in Shopify, Klaviyo, Attentive, Google Analytics and more
• Experience working for high-growth startups, preferably in Fashion
• Excellent oral and written communication skills, presenting ideas is key
• Loves to work collaboratively and thrives in a team environment
• Excited to join a small and mighty team that makes a huge impact
• Expert level knowledge and experience with web based product, content and catalog management.
Benefits :
• Medical
• Dental
• Vision
• 401K
• Life Insurance
• Referral Bonus
• Employee Discount
• Paid Holidays
• Vacation
• Sick
• Personal Data Stipend
• Bereavement

Posh Peanut Inc. is an equal opportunity employer, and we value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.