serp_jobs.error_messages.no_longer_accepting
Service Desk Technician III
VirtualVocationsProvo, Utah, United Statesjob_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Service Desk Tech III to provide technical support and assistance for various IT issues.
Key Responsibilities
Coordinate, diagnose, and troubleshoot incoming employee calls for technical / IT issues
Monitor call lengths and assist Level I and Level I.5 agents in real-time
Champion knowledge management and ensure adherence to standard operating procedures
Required Qualifications
Minimum of 24 months experience in an IT Service Desk or Inbound Call Center environment
Working knowledge of Windows operating systems, networks, and Microsoft Office applications
Experience with ITSM Ticketing tools (e.g., Service Now, Remedy)
Associate's degree in Computer Science or Information Technology preferred
Certification in relevant IT products / technologies required (e.g., CompTIA, MCITP)
serp_jobs.job_alerts.create_a_job
Service Desk Technician • Provo, Utah, United States
Job_description.internal_linking.related_jobs
What success looks like in this role : .Level telephone contact support.Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
The Service Desk Analyst serves as the first point of contact for end users seeking technical assistance over the phone or via email.
This role will perform remote or onsite troubleshooting through ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
The IT Support Specialist III is entrusted with the vital task of implementing, administering, and supporting distributed systems, encompassing a wide array of end-user equipment, core infrastructu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Join our dynamic team at American Fork City as a Full Time Public Works Technician II in the Streets Division! This onsite position offers a unique opportunity to contribute to the community while ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Work Location : In Office - Grand America Hotel / REH Building, Salt Lake City UT.We are looking for an IT Desktop Support Technician to provide fast and useful technical assistance for internal emplo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours What success looks like in this role : .Answers moderately complex questions, following guidelines and using judgment based on experience with related incidents and service requests.Requests handled ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 What success looks like in this role : .Level telephone and other media contact support.Strive for a high level of first contact resolution.
Respond to and resolve customer requests, in relation to so...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days 
The IT Specialist II manages a variety of IT functions, providing comprehensive support, planning, and administration.The role involves troubleshooting and resolving technical issues for end-users,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Our purpose at J-U-B ENGINEERS, Inc.Helping Each Other Create Better Communities.We foster a supportive and team-oriented environment to solve problems that improve society – while providing employ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
Data Center Technician III Lead (Rack & Stack).Be among the first 25 applicants.Data Center Technician III Lead (Rack & Stack).
Get AI-powered advice on this job and more exclusive features....serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Customer Service Representative III.Salt Lake City, UT 5+ Month Contract Pay : $23 per hour, W 2 8 : 00 AM 4 : 30 PM This is a fully onsite role with light local travel and the opportunity to grow into...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
In-house and onsite installation of forklift and other material handling tires using a hydraulic tire press.Dismount, mount tires, and service the customer product as specified by the customer orde...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Who we are COURSER is a partnership platform that helps technology service companies identify and take the next step in growth.
Our organization has a strong company culture buil...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Service Desk Analyst – Team Lead to provide first-line technical support to the organization\'s end-users to resolve issues related to IT hardware and software.
The service desk analyst team lead mo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours What success looks like in this role : .Level telephone and other media contact support.Strive for a high level of first contact resolution.
Respond to and resolve customer requests, in relation to so...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days What success looks like in this role : .Answers moderately complex questions, following guidelines and using judgment based on experience with related incidents and service requests.Requests handled ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 
Albany Engineered Composites (AEC) is a leading designer and manufacturer of lightweight composite aerospace structures, subassemblies, and components.
With over 50 years of experience, AEC provides...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
The ideal candidate will assist with the physical installation, basic testing, and documentation of telecom hardware to ensure high-quality project delivery and exceptional customer satisfaction.We...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours What success looks like in this role : .Level telephone and other media contact support.Strive for a high level of first contact resolution.
Respond to and resolve customer requests, in relation to so...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 
SERVICE MAINTENANCE TECHNICIAN AT TRITON.This role requires a proactive individual capable of independently planning, scheduling, and addressing maintenance issues promptly and effectively.Responsi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
- serp_jobs.job_card.promoted
Sr Tech Svc Desk
Unisys CorporationSalt Lake City, UT, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Service Desk Technician - Analyst Greenwich, Connecticut, United States
iCapitalSalt Lake City, UT, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Technical Support III
Wheeler Machinery CoSalt Lake City, UT, USserp_jobs.job_card.full_time
Public Works Technician II-Streets Division
American Fork CityAmerican Fork, UT, USAserp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
IT Helpdesk Technician I
Grand America Hotels & ResortsSalt Lake City, UT, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Service Desk Agent - Salt Lake City, UT
Unisys CorporationSalt Lake City, UT, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Tech Service Desk Agent
Unisys CorporationSalt Lake City, UT, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
IT Specialist II
Ken Garff Automotive GroupWest Valley City, UT, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
IT Frontline Technician I
J-U-B ENGINEERS, Inc.Salt Lake City, UT, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Data Center Technician III Lead (Rack & Stack)
TeleWorld SolutionsSalt Lake City, UT, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Customer Service Representative III
Axelon Services CorporationSalt Lake City, UT, USserp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
Service Technician
Michelin North AmericaSalt Lake City, UT, United Statesserp_jobs.job_card.full_time
IT Support Services II-Help Desk
CourserPleasa, UT, USserp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Service Desk Analyst - SME (Team Lead)
GovCIOSalt Lake City, UT, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Tech Service Desk
Unisys CorporationSalt Lake City, UT, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Tech Service Desk Agent - Salt Lake City, UT
Unisys CorporationSalt Lake City, UT, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
NDI Technician II - Salt Lake City, UT
MedStar HealthSalt Lake City, UT, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Data Center Field Technician III Lead (Rack & Stack)
TeleWorld Solutions IncSalt Lake City, UT, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Tech Service Desk Agent - (Mortgage & Technical Support) in Salt Lake City, UT
Unisys CorporationSalt Lake City, UT, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Service Technician (Conventional)
Triton Investments IncDraper, UT, USserp_jobs.job_card.full_time