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Automotive General Manager
Automotive General ManagerStress Free Auto Care • Mission Viejo, CA, US
Automotive General Manager

Automotive General Manager

Stress Free Auto Care • Mission Viejo, CA, US
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Overview

Join the Team at Stress-Free Auto Care : Where Your Skills and Passion Drive Success!

Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. Our mission is simple : make auto care a stress-free, trustworthy experience for everyone. Join us on this exciting journey and play a pivotal role in reshaping the automotive service industry!

Job Overview

Stress-Free Auto Care is a modern, tech-enabled shop that believes taking care of your car should be an easy and stress-free experience. We're seeking an energetic, positive-minded Automotive General Manager who embraces challenges with enthusiasm and prioritizes guest satisfaction above all else.

  • Compensation : $100,000 - $120,000 Base + ($20,000 - $30,000 bonus + 5% profit sharing)
  • PTO / Sick & (6) Annual Paid Holidays
  • 401(k) Matching
  • Employee Discount - Service & Parts
  • Equipment / Toolbox Relocation Assistance
  • Employee Referral Program
  • This position is available to start ASAP. Apply today!

Responsibilities

  • Oversee all aspects of daily operations, including scheduling, workflow management, and quality control.
  • Ensure efficient use of resources and high standards of service delivery.
  • Implement and enforce safety protocols and industry regulations.
  • Foster a positive work environment by providing ongoing coaching opportunities.
  • Uphold a customer-centric approach by ensuring prompt and courteous service.
  • Address customer concerns and complaints on Yelp and Google Reviews through CDC (Complaints, Damages & Comebacks).
  • Maintain strong relationships with customers to enhance loyalty and satisfaction.
  • Stay updated with industry trends, technological advancements, and other markets.
  • Maintain accurate records of operations, financial transactions, and employee activities.
  • Prepare regular reports for management regarding shop performance and key metrics.
  • Ensure compliance with all legal and regulatory requirements.
  • Qualifications

  • Proven experience as a General Manager or similar role in an auto repair shop.
  • Efficient in Digital Visual Inspections and Procedures.
  • Experience with Autoflow or similar platform is preferred but not required.
  • Strong leadership and managerial skills with the ability to motivate a team.
  • Solid knowledge of automotive systems, repair techniques, and industry standards.
  • Solid understanding of financial management and budgeting.
  • Ability to multitask, prioritize, and manage time effectively.
  • Degree in Business Administration, Automotive Technology or similar technical college.
  • Physical Requirements

  • Occasionally lift and / or move over 50 pounds.
  • Ability to work with tools lifted above their head.
  • Work in tight spaces as dictated by the vehicle's needed repair.
  • Have the needed dexterity to efficiently use hand-tools.
  • Walk / stand for the majority of the workday.
  • Drive manual transmission vehicles.
  • Keep a brisk work pace in a high-volume environment.
  • Efficiently navigate a computer.
  • J-18808-Ljbffr

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    Automotive General Manager • Mission Viejo, CA, US

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