IT Bench Technician

Are you passionate about technology and love the feeling of bringing a computer back to life?

Do you take pride in the details, from clean hardware builds to clear communication with clients?

If you’re eager to grow your skills and be part of a supportive team, Bytecafe Consulting wants to meet you!

We’re looking for a Bench Technician to join our Indianapolis team.

As a managed service provider, we deliver proactive IT support to small and mid-sized businesses in our community.

Every interaction is a chance to create a WOW experience for our clients — and our Bench Technicians are a huge part of that mission.

This is a full-time, onsite role in Indianapolis .

Remote work isn’t available, because your hands-on expertise is needed right here in our lab.

What makes Bytecafe different?

We grow together.

Training, certifications, and cross-training opportunities help you expand your skills.

We care about people.

Our team is collaborative, respectful, and always ready to help each other succeed.

We strive for WOW.

Going above and beyond for clients (and teammates) is part of who we are.

We recognize growth.

Earn bonuses for certifications, cross-training, process improvements, and knowledge sharing.

What you’ll do :

• Set up and configure new and replacement computers to company standards.
• Diagnose and repair hardware issues (RAM, drives, power supplies, etc.).
• Rebuild computers and return them in “Better than Before” condition.
• Clean and prep systems, inside and out, for deployment.
• Run quality control checks to make sure everything is working perfectly.
• Keep documentation up to date in IT Glue, Scalepad, and LionGard.
• Stay organized — keeping the bench area clean and inventory accurate.
• Communicate with clients and teammates promptly and clearly.
• Jump in with Tier 1 support when needed.

What we’re looking for :

Bonus points if you have :

Perks & Benefits :

Schedule :